Nursing Homes: Provider Resources

Resources

Are you a provider for nursing homes? If yes, this page has helpful resources to support you. Select a link to learn more.

COVID-19 guidance, recommendations, and resources

Admissions

Facilities should admit any individuals that they would normally admit to their facility, including individuals from hospitals where a case of COVID-19 was or is present. Facilities should follow the CDC guidance for infection control when COVID-19 is identified or suspected in a resident. Facilities may not require a negative COVID-19 test as a condition of admission.

Newly admitted or readmitted residents who are not up to date with all recommended COVID-19 vaccinations should be educated and offered a COVID-19 vaccine per CDC recommendations and CMS requirements (PDF).

Admissions during a COVID-19 outbreak

When a suspected or confirmed case of COVID-19 is identified in a facility, the facility may temporarily halt admissions to the facility, at least until the extent of transmission can be clarified and interventions can be implemented. See Preventing and Controlling Respiratory Illness Outbreaks in Long-Term Care Facilities for more information.

While COVID-19 remains a threat to long-term care residents, a facility may determine that they can safely admit a resident if certain considerations are taken into account. Facility leadership should carefully review CDC's Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic for Nursing Homes and consult with the local public health officer when possible.

Discharges and transfers

If a resident has been exposed and is being discharged, the discharging facility must inform the facility that is accepting the resident. This will allow the facility that is accepting the resident to ensure the resident uses source control and that any recommended testing is completed.

CDC
CMS

The CMS Quality, Standards, and Oversight Board memos are posted on the Survey and Certification memos website. Filter on nursing home.

DHS

CMS COVID-19 reporting requirements

On May 6, 2020, CMS issued Interim Final Rule Updating Requirements for Notification of Confirmed and Suspected COVID-19 Cases Among Residents and Staff in Nursing Homes Memo, QSO-20-29-NH (PDF) requiring nursing homes to report COVID-19 facility data to the CDC and also to residents, their representatives, and families. On May 1, 2023, CMS issued Guidance for the Expiration of the COVID-19 Public Health Emergency, QS0-23-13 (PDF) that removed the facility requirement to report COVID-19 information to residents, their representatives, and families. Reporting of COVID-19 facility data to the CDC's NHSN remains in effect. Failure to report COVID-19 facility data may result in an enforcement remedy.

DHS reporting requirements

Wisconsin has communicable diseases reporting requirements. Specific reporting requirements are described in Wis. Admin. Code ch. DHS 145 Control of Communicable Diseases. A list of reportable communicable diseases and other conditions is provided in Wis. Admin. Code ch. DHS 145 - Appendix A.

On September 29, 2023, DHS issued Changes to COVID-19 Reporting Requirements in Wisconsin, BCD 2023-05 (PDF) wherein the State Epidemiologist declared effective November 1, 2023, reporting of COVID-19 cases to public health is no longer required unless a confirmed or probable case is associated with a hospitalization or pediatric death.

Outbreak reporting requirements

In Wisconsin, confirmed or suspected outbreaks of any disease in health care facilities, including long-term care facilities, are a Category I Disease, meaning they shall be reported immediately by telephone to the patient's local health officer, or to the local health officer's designee, upon identification.

Suspected respiratory disease outbreak, including COVID-19

According to DHS guidance for Preventing and Controlling Respiratory Illness Outbreaks in Long-Term Care Facilities, a suspected respiratory disease outbreak in a long-term care facility is defined as three or more residents and/or staff from the same unit with illness onsets within 72 hours of each other and who have pneumonia, acute respiratory illness, or laboratory-confirmed viral or bacterial infection (including influenza and COVID-19).

CDC recommendations and CMS guidance (PDF) recommends nursing homes establish a process to provide guidance about screening everyone (all staff, visitors, hospice, clergy, external health care personnel, surveyors and all vendors) entering the facility and what actions they should take for anyone who meets any of the following criteria:

  • Tested positive for SARS-CoV-2 with a viral test
  • Has symptoms of COVID-19, or
  • Had a known exposure to someone with COVID-19 (or a higher-risk exposure for health care personnel).

Visitors with confirmed COVID-19 infection or compatible symptoms should defer non-urgent in-person visitation until they have met CDC criteria for healthcare settings to end isolation. Visitors who have had close contact with someone with COVID-19 infection should defer non-urgent in-person visitation until 10 days after their close contact if they meet criteria described in the CDC healthcare guidance (e.g., cannot wear source control).

Staff who have a fever or any COVID-19 symptoms prior to or during their shift should be excluded from work. Decisions about when staff can return to work should be made using CDC Criteria for Return to Work for Healthcare Personnel with SARS-CoV-2 Infection.

Source control is recommended for individuals in healthcare settings who:

  • Have suspected or confirmed SARS-CoV-2 infection or other respiratory infection (e.g., those with runny nose, cough, sneeze); or
  • Had close contact (residents and visitors) or a higher-risk exposure (health care personnel) with someone with SARS-CoV-2 infection, for 10 days after their exposure

Source control is recommended more broadly as described in the CDC's Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings in the following circumstances:

  • By those residing or working on a unit or area of the facility experiencing a SARS-CoV-2 or other outbreak of respiratory infection; universal use of source control could be discontinued as a mitigation measure once the outbreak is over (e.g., no new cases of SARS-CoV-2 infection have been identified for 14 days); or
  • Facility-wide or, based on a facility risk assessment, targeted toward higher risk resident populations (e.g., when caring for residents with moderate to severe immunocompromise) during periods of higher levels of community SARS-CoV-2 or other respiratory virus transmission
  • Facility-wide when COVID-19 hospital admission levels are high

Anyone with even mild symptoms of COVID-19 should receive a viral test for SARS-CoV-2 as soon as possible.

Asymptomatic residents with close contact and HCP following a high-risk exposure with someone with SARS-CoV-2 infection should have a series of three viral tests for SARS-CoV-2 infection. Testing is recommended immediately, but not earlier than 24 hours after the exposure. If the test is negative, the resident should be tested again in 48 hours. If the second test is negative, the resident should be tested again in 48 hours. If exposure is day 0, testing will typically be on day 1, day 3, and day 5. Source control is recommended for 10 days after their exposure.

Testing and Management Considerations for Nursing Home Residents

On May 6, 2022, the Division of Public Health published BCD Memo 2022-07 (PDF) titled COVID-19 Oral Antivirals Medication for long-term care residents. The purpose of this memo is to provide an overview of Paxlovid and Lagevrio, outline requirements for maintaining a contingency supply in SNFs, and to describe the medication ordering process for long-term care (LTC) pharmacies. Clinical guidance about the use of COVID-19 therapeutics changes frequently. Links to federal guidance are provided throughout this memo, and clinicians are encouraged to consult these resources for the most up-to-date information.

On November 22, 2022, CMS published CMS QSO Memo 23-03-All (PDF) titled The Importance of Timely Use of COVID-19 Therapeutics that states every patient who tests positive for COVID-19 should be evaluated to determine whether the use of an available therapeutic is appropriate. Nursing homes should ensure residents receive (in consultation with their physician and family) appropriate treatment when tested positive for COVID-19.

While most people with COVID-19 have mild illness and recover without intervention, some people require medical care and treatment. Treatments for COVID-19 should always be prescribed by a doctor. If someone has COVID-19 symptoms, contact a doctor right away and do not delay treatment.

Free COVID-19 treatment telehealth consultations

DHS offers a free COVID-19 Treatment Telehealth service for Wisconsinites ages 18 and older to help them access COVID-19 treatments. Learn more about it on the DHS Telehealth webpage.

Additional resources

Improving Ventilation in Buildings:

  • To improve ventilation in your building, keep your system operating as designed. Aim for at least 5 air changes each hour and upgrade to MERV-13 filters if able to do so.
  • Good ventilation is essential to maintaining a healthy indoor environment and protecting building occupants from respiratory infections.
  • Improving ventilation in buildings can help reduce the number of viral particles in the air and lower occupants' risk of exposure to respiratory viruses.
  • Implementing multiple infection prevention and control strategies at the same time can increase the overall effectiveness of ventilation interventions.

Nursing home resources

Wisconsin resources

Federal resources

  • Federal Resources - Find information about CMS (Centers for Medicare & Medicaid Services), civil rights, the U.S. Department of Labor, and more.
  • Nursing Home Comparison Tool - Find and compare nursing homes and other providers in your area using this online CMS tool.
  • Wage and Hour Division Topical Fact Sheet Index - Find Fair Labor Standards Act information by topic from the U.S. Department of Labor. Topics include health care, nursing care facilities, nurses, home health care, overtime, and more.

Requirements

State reporting requirements

Additional information

Seasonal information

Safety and emergency preparedness

Webinars

Other resources

Glossary

 
Last revised October 22, 2024