Nursing Homes

Find DQA contacts with the Bureau of Nursing Home Resident Care Regional Offices.

For information on dehydration, dietary services, dysphagia, feeding assessments, food safety/infection control, food service operation, malnutrition, menu planning, tube feeding, and other nutrition-related questions, email: vickie.bergquist@dhs.wisconsin.gov.

• Consumer Information Reports
• Provider Search
• Regional Offices

If you need information, these sources can help. If you're not sure who to contact or don't see the topic you need, contact DQA.

Active treatment, intermediate care facilities for individuals with intellectual disabilities (ICF/IID)—heathera.newton@dhs.wisconsin.gov (interim)

Activity programming—heathera.newton@dhs.wisconsin.gov (interim)

ADL functional assessment—heathera.newton@dhs.wisconsin.gov (interim)

Advanced directives—heathera.newton@dhs.wisconsin.gov (interim)

Assessments, general—henry.petrick@dhs.wisconsin.gov

Behavioral problems—steven.schuh@dhs.wisconsin.gov

Care planning—henry.petrick@dhs.wisconsin.gov

CMS functions—vicky.reimer@dhs.wisconsin.gov

Dementia—vickie.bergquist@dhs.wisconsin.gov

Developmental disability levels of care—heathera.newton@dhs.wisconsin.gov (interim)

Environmental issues—david.soens@dhs.wisconsin.gov

Falls assessment—henry.petrick@dhs.wisconsin.gov

Federal enforcement—sonja.murray@dhs.wisconsin.gov

Fire reporting (within 72 hours)—david.soens@dhs.wisconsin.gov

Forfeitures—elizabeth.laubenstein@dhs.wisconsin.gov

Hospice regulations—jessica.tomczak@dhs.wisconsin.gov

Incontinence, urinary/bowel—henry.petrick@dhs.wisconsin.gov

Infection control—victoria.griffin@dhs.wisconsin.gov

Infectious waste—victoria.griffin@dhs.wisconsin.gov

Life safety code—david.soens@dhs.wisconsin.gov

Medical records—heathera.newton@dhs.wisconsin.gov (interim)

Medical social services—heathera.newton@dhs.wisconsin.gov (interim)

Medication administration—douglas.englebert@dhs.wisconsin.gov

Minimum data set, automation/technical—heathera.newton@dhs.wisconsin.gov

Minimum data set, clinical coding—heathera.newton@dhs.wisconsin.gov

Nurse aide training and testing—therese.vanmale@dhs.wisconsin.gov

Pain management—victoria.griffin@dhs.wisconsin.gov

Palliative care—jessica.tomczak@dhs.wisconsin.gov

Patient rights, hospice—jessica.tomczak@dhs.wisconsin.gov

Pharmacy—douglas.englebert@dhs.wisconsin.gov

Plan review—Plan Review Construction/Remodeling of Health Care Facilities

Plans of correction—Regional Offices

Policy and procedure development—ann.angell@dhs.wisconsin.gov

Pressure injury, pressure sore assessments—victoria.griffin@dhs.wisconsin.gov

Program plan, intermediate care facilities for individuals with intellectual disabilities (ICF/IID)—heathera.newton@dhs.wisconsin.gov (interim)

Psychosocial well-being assessment—heathera.newton@dhs.wisconsin.gov (interim)

Record requests—dhswebmaildqa@dhs.wisconsin.gov

Regulations—Regional Offices or sonja.murray@dhs.wisconsin.gov

Resident assessment instrument, education/coding—heathera.newton@dhs.wisconsin.gov

Resident/client abuse—heathera.newton@dhs.wisconsin.gov (interim)

Resident rights—heathera.newton@dhs.wisconsin.gov (interim)

Restraints, physical—henry.petrick@dhs.wisconsin.gov

Social services—heathera.newton@dhs.wisconsin.gov (interim)

Standard precautions—victoria.griffin@dhs.wisconsin.gov

State licensure, Medicaid/Medicare certification—elizabeth.laubenstein@dhs.wisconsin.gov

Surety bonds—elizabeth.laubenstein@dhs.wisconsin.gov

Survey inspection process—Regional Offices

Traumatic brain injury (new programs only)—dhswebmaildms@dhs.wisconsin.gov

Waivers, health—elizabeth.laubenstein@dhs.wisconsin.gov

Waiver, life safety code—fokruddin.khondaker@dhs.wisconsin.gov