Aging and Disability Resource Centers Professionals Page

Wisconsin ADRC home page

Local ADRC Information

Elder Benefit Specialists

Disability Benefit Specialists

Tribal Benefit Specialist

Additional information

Adult Protective Services

Board on Aging and Long Term Care

Board for People with Developmental Disabilities (BPDD)

DHS Developmental Disabilities home page

DHS Physical Disabilities home page

Family Care Program

Family Care Partnership Program

Family Care and IRIS Ombudsman Program

Independent Living Centers

IRIS (Include, Respect, I Self-Direct) Program

Long Term Care Advisory Council

Long Term Care Insurance Partnership (LTCIP)

Medicaid Application

Services for Older Adults

WisTech Assistive Technology Program

• Benefit Specialists
• Tribal Aging and Disability Resource Specialist
• Dementia Care Specialists
• Enrollment Counseling
• Long Term Care Functional Screen
• Pre-Admission Consultation

Each ADRC is funded via a contract with the Wisconsin Department of Health Services. The ADRC contract describes the services to be provided by and the organizational and procedural expectations for aging and disability resource centers. Taken together, the requirements in the ADRC contract define a "franchise model" for aging and disability resource centers. The Department is purchasing a set of resource center services that are intended to be consistently available to citizens throughout the State.

2024 ADRC Contract: Scope of Service (PDF)

ADRCs in Wisconsin by County Map, P-02356 (PDF)

Memory Clinics Map

Dementia Care Specialist Map, P-00658 (PDF)

Family Care Geographic Service Regions (GSR) Map, P-01790 (PDF)

Partnership/PACE Geographic Service Regions Map, P-01789 (PDF)

IRIS Consultant Agencies and Fiscal Employer Agent Geographic Service Regions Map, P-02029 (PDF)

Independent Living Centers Map

Scorecard guides

• Managed Care Organization (MCO) Scorecard Guide, P-02484
• IRIS Consultant Agency (ICA) Scorecard Guide, P-02482
• Fiscal Employer Agent (FEA) Scorecard Guide, P-02483

Scorecards

• Scorecard in English
• Scorecard in Spanish
• Scorecard in Arabic
• Scorecard in Chinese (Simplified)
• Scorecard in Hmong
• Scorecard in Laotian
• Scorecard in Russian
• Scorecard in Serbo-Croatian
• Scorecard in Somali

ADRC Brochure, P-00122

ADRC Brochure, P-00122A (PDF) (Address Fillable)

Being a Full Partner
(Family Care Handbook)

Dementia Care Specialists Brochure, P-00659 (PDF)

Disability Benefit Specialist Program Brochure, P-23168 (PDF)

IRIS Brochure, P-23205 (PDF)

Pre-Admission Consultation Brochure (Brochures by Counties, written in English, Spanish and Hmong.)

ADRC Statewide Customer Service Satisfaction Research (PDF)

ADRC Options Counseling: Working with Caregivers as Customers (PDF)

ADRC Enhanced Options Counseling: Working with Private Pay Customers (PDF)

Benefit Specialist Programs Evaluation: Dynamics of Wisconsin's Disability and Elder Benefit Specialist Services: Structure, Processes and Outcomes (PDF)

This page provides links to key documents relating to the history of Aging and Disability Resource Centers in Wisconsin. ADRCs have been a principal component of Wisconsin's long term care redesign since its inception. The State's first ADRCs opened in 1998.

Statutory requirements relating to ADRCs are in Wis. Stat. § 46.283 and Wis. Stat. § 46.285.

Regulations relating to ADRCs are in Wis. Admin. Code. ch. DHS 10, subch. II.

ADRC contact information

Find an ADRC

State staff directory

Office for Resource Center Development (ORCD), Wisconsin Department of Health Services staff dedicated to assisting ADRCs operate successfully:

Office for Resource Center Development (ORCD) Staff Directory

Regional ADRC Quality Specialists (RQS):

Assignment Map, P-02603 (PDF) Updated February 2020