Nursing Homes: Rules and Regulations
Scam targeting U.S. Bank customers
DHS is aware of an organized impersonation scam that targets U.S. Bank customers. Impersonators are contacting customers by phone, posing as representatives from the U.S. Bank Fraud Department. They may claim issues with recently initiated wire transfers. The DHS DQA Provider Portal uses U.S. Bank for the payment of fees. Please be aware of this impersonation scam if you are paying fees through the DHS DQA Provider Portal.
According to Wis. Stat. § 50.01(3), a nursing home is a place where five or more people who are not related to the operator:
- Reside.
- Receive care or treatment for their physical or mental health.
- Need access to 24-hour nursing services, including limited nursing care, intermediate-level nursing care, and skilled nursing services.
A nursing home is not:
- A convent or facility owned or operated by members of a religious order.
- A hospice, as defined in s.50.90 (1), that directly provides inpatient care.
- A residential care apartment complex.
State regulations
Federal regulations
- Code of Federal Regulations 42 CFR Part 483 Requirements For States And Long Term Care Facilities
- CMS (Centers for Medicare & Medicaid Services) State Operations Manual Appendix PP (PDF)
Waiver and variance requests
To submit a request, see Waivers and Variances: Long-Term Care.
If you have questions about the waiver or variance process, contact BNHRC licensing:
- Email dhsdqabnhrclicensing@dhs.wisconsin.gov
- Call 608-266-2966