WIC: Anyone can file a complaint about WIC program violations
WIC (The Special Supplemental Nutrition Program for Women, Infants, and Children) has certain rules that participants and vendors must follow. Any person can file a complaint or report possible program violations.
File a WIC complaint To file a complaint:
- Call your local WIC office;
- Fill out and send in Vendor/Participant Complaint Wisconsin WIC Program, F-44322 (PDF); Email dhswicvendor@dhs.wisconsin.gov; or
- Call the WIC Fraud Hotline at 866-260-1727.
When to file a WIC complaint
Here are examples of when to file a complaint.
- A WIC-approved store (or vendor) does not treat you well.
- A WIC-approved store does not have fresh WIC foods.
- A WIC-approved store charges WIC participants more than other customers.
- A WIC-approved store or WIC participant trades or sells WIC benefits for cash, credit, or other items.
- A WIC-approved store or WIC participant threatens someone by using offensive words or physical force.
- WIC participants return WIC food or infant formula for cash or credit.
- WIC participants lie to get WIC benefits. This includes details about income, name, address, and health.
- WIC vendors buy stolen infant formula.
View the WIC Nondiscrimination Statement.