Misconduct Reporting System
Entities must report incidents, allegations, and suspected occurrences of abuse, neglect, and misappropriation of client property using the Misconduct Reporting System. See Misconduct Reporting System User Instructions, P-02312A (PDF).
Create and register an account
Important Notice: DHS will be changing the authentication system for accessing the MRS. A planned outage for the MRS is scheduled from 5:00 p.m. on March 18, 2025, until 8:00 a.m. on March 19, 2025.
MyWisconsin ID: Valid beginning March 19th 8:00 a.m.
- Beginning March 19, 2025, a MyWisconsin ID will be needed to access the MRS.
- To avoid interruptions in system access, entities should submit a pre-registration request by February 28, 2025, to request access for authorizing users for their entities/facilities.
- Access will no longer be limited to only two users per entity/facility.
WILMS Registration: Valid until March 18th 5:00 p.m.
- Step 1: Access the Wisconsin Logon Management System (WILMS) site to create an account. For assistance with WILMS, please contact helpdesk@dhs.wisconsin.gov or call 866-335-2180 and specify you are requesting assistance with the Misconduct Reporting System.
- Step 2: Register your WILMS account by completing the DQA Misconduct Incident Reporting (MIR) System Account Registration Survey, F-02426
Notification requirement
DQA-regulated providers must send an email notification to dhsdqamir@dhs.wisconsin.gov when an MIR account should be deactivated, including following a staff change or reassignment. Only two accounts are permitted per provider.
System outages
If you are unable to access the MIR system by following the registration process described above, please email dhsofficeofcaregiverquality@dhs.wisconsin.gov.