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ForwardHealth: Resources for the MyACCESS Mobile App

You can connect to your benefits anytime you want, anywhere you want with the MyACCESS mobile app.

Here are some resources you can use:

 FAQs (frequently asked questions)

Visit MyACCESS FAQs for information on:

  • App features.
  • How to download the app.
  • How to manage your account.


You can learn how to use the app with our information sheet, MyACCESS Mobile App Instructions: Information and Helpful Tips, P-02297.

If you are an adult who pays a monthly premium for BadgerCare Plus health care coverage, you can pay using the app. Learn how on our information sheet, MyACCESS Mobile App Instructions: How to Pay BadgerCare Plus Premiums for Adults, P-02297A.

 How-to videos

Check out the MyACCESS how-to videos for step-by-step instructions on creating an account, checking your benefits, and submitting documents.

Create an account

Check your benefits


Submit documents



If you have other questions about the app that aren’t answered here, call ForwardHealth Member Services at 800-362-3002, Monday through Friday, 8 a.m.–6 p.m.

Learn more about the MyACCESS mobile app


Last revised July 1, 2022