ForwardHealth: Reporting Changes for Benefits
There are certain changes you must report, depending on the rules of your program. They might include a change in address, assets or expenses, job, tax status, or people in your household. We will list the specific changes you must report in the letters you get about your benefits.
You can view your letters online at any time. Log in to your ACCESS account and go to View My Letters.
You can report changes in one of the following ways:
- Online—Visit ACCESS and log into your account. Select My Changes. If you don’t have an account, you can create one on the site. You can also use the MyACCESS mobile app to report changes in your home address, mailing address, or phone number.
- Phone—Call your county or tribal agency.
- Fax or mail—Complete a paper change form and fax or mail it using the instructions on the form. Here are links to the forms:
- In person—Visit your county or tribal agency.
You may have to pay back benefits if you:
- Don’t report a change you are required to report.
- Get benefits or coverage you aren’t eligible for.
Also remember that if your benefits change, your reporting rules may also change.