Division of Quality Assurance: Bureau of Assisted Living Regional Offices and Behavioral Health Certification Section
The Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) and Behavioral Health Certification Section (BHCS) contacts are listed below.
If you do not know what county a community is in, please see the list of Wisconsin Geography and Maps maintained by the Department of Administration (DOA).
PLEASE NOTE: This map's boundaries do not coincide with those for the DHS regions.
Central office
Mailing address:
Email: dhsdqabalcentral@dhs.wisconsin.gov
Fax: 608-226-5494
Statewide assisted living applications
Mailing address:
Email: dhsdqaballicensing@dhs.wisconsin.gov
Phone: 608-266-8482
Northwestern regional office
Mailing address:
Email: dhsdqabalwro@dhs.wisconsin.gov
Phone: 715-836-4790
Fax: 608-224-5705
Counties covered
Ashland, Barron, Bayfield, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Florence, Forest, Iron, Jackson, Juneau, Langlade, La Crosse, Lincoln, Marathon, Monroe, Oneida, Pepin, Pierce, Polk, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Vernon, Vilas, Washburn
Northeastern regional office
Mailing address:
Email: dhsdqabalnero@dhs.wisconsin.gov
Phone: 920-448-5252
Fax: 608-224-5704
Counties covered
Adams, Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Ozaukee, Portage, Shawano, Sheboygan, Washington, Waushara, Waupaca, Winnebago, Wood
Southern regional office
Mailing address:
Email: dhsdqabalsro@dhs.wisconsin.gov
Phone: 608-264-9888
Fax: 608-264-9889
Counties covered
Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Richland, Rock, Sauk, Walworth, Waukesha
Southeastern regional office
Mailing address:
Email: dhsdqabalsero@dhs.wisconsin.gov
Phone: 414-227-2005
Fax: 414-227-3903
Counties covered
Kenosha, Milwaukee, Racine
Behavioral Health Certification Section
The BHCS team covers the entire state and uses a different state map with surveyor assignments.
Contacts
- General email dhsdqamentalhealthaoda@dhs.wisconsin.gov
- Complaints and self-reports dhsdldqabalbhcs@dhs.wisconsin.gov
- Mental health and substance use certification applications dhsdqamentalhealthandsubstanceusecertification@dhs.wisconsin.gov