Client Rights: Your Rights When Receiving Treatment at a Mental Health Institute
There are two state mental health institutes.
Legal rights when receiving services
People receiving services at one of our mental health institutes are given the Your Rights and the Grievance Resolution Process, P-20377, pamphlet listing their rights when they are admitted. In addition, each living area displays the poster with these rights.
People receiving services have other rights under state law, as well:
- Wis. Stat. § 51.61—Patient Rights
- Wis. Admin. Code ch. DHS 94—Patient Rights and Resolution of Patient Grievances
Filing a complaint
If you feel one of your rights has been violated, you—or anyone on your behalf—can file a complaint. You must file the complaint with the client rights facilitator within 45 days.
Or take your complaint to court without filing it with the mental health institute.