Client Rights: Pamphlets and Posters on Rights When Receiving Services

The Client Rights Office provides pamphlets and posters detailing your rights if you receive services for mental health, substance use, or a developmental disability.

Summary of your rights when receiving services

Pamphlets

People who receive services are given a pamphlet listing their rights before treatment begins. The pamphlets and rights vary depending on the reason for treatment and where you receive it.

All people receiving services have a right to treatment without sexual contact. These rights are discussed in the In Wisconsin, Treatment Never Includes Sex, P-01256, pamphlet.

Community inpatient or residential

• Rights and the grievance procedure when receiving inpatient or residential services: Client Rights and the Grievance Procedure, P-20195A.

Community forensic services

• Rights when receiving community forensic services: Client Rights for Community Forensic Services, P-20142.

Community outpatient

• Rights and the grievance procedure when receiving community services: Client Rights and the Grievance Procedure for Community Services, P-23112.
• Minors’ rights for outpatient behavioral health treatment: Right of Minors: Outpatient Behavioral Health Treatment, P-20470B (brochure) and Right of Minors: Outpatient Behavioral Health Treatment, P-20470BF (flyer).

Group foster homes

If you live in a group foster home, you have the same rights as those who receive treatment for mental health, substance use, or a developmental disability. If you run a group foster home, you can use these materials.

• Rights and the grievance procedure when receiving inpatient or residential services (brochure): Client Rights and the Grievance Procedure, P-20195A.

Note: The P-20470 brochure only applies to teens receiving inpatient mental health treatment. It does not apply to group foster homes.

State centers for people with intellectual disabilities

These rights are for people receiving services at Central Wisconsin Center (CWC), Northern Wisconsin Center (NWC), and Southern Wisconsin Center (SWC).

• Rights of people receiving services from state centers for the developmentally disabled: Rights of Individuals Receiving Services from State Centers for the Developmentally Disabled, P-20330.

State mental health treatment facilities

These rights are for people receiving services at Mendota Mental Health Institute, Winnebago Mental Health Institute, and Sand Ridge Secure Treatment Center.

• Rights and the grievance procedure for state mental health treatment facilities: Bill of Rights, P-20377.
• Addendum for people receiving services at Sand Ridge Secure Treatment Center: Patient Rights Exceptions Supplement, P-20377A.
• Minors’ rights for state mental health treatment facilities: Rights of Children and Adolescent Patients in Inpatient Mental Health Facilities, P-20470.

Posters

If you are a service provider, you can submit a print request for a poster of the rights of people receiving services. The posters are 18 inches by 24 inches.

• Rights for people receiving our inpatient or residential services: Client Rights For Inpatient and Residential Services Poster, P-23127. Also available in Spanish, P-23127S.
• Rights for people receiving our community services: Client Rights For Community Services Poster, P-23126. Also available in Spanish, P-23126S.

To request a copy of one of these posters, fill out a forms and publications order form and email the completed form to dhsfmorder@dhs.wisconsin.gov.