Client Rights: Your Rights When Receiving Treatment at a State Center
There are three state centers for people with developmental disabilities.
Legal rights when receiving services
People receiving services at one of our state centers are given the Rights of Individuals Receiving Services from State Centers for the Developmentally Disabled, P-20330, pamphlet listing their rights when they are admitted. In addition, living areas in all three centers display a poster with these rights.
Other rights
People receiving services have other rights under state law, as well:
- Wis. Stat. § 51.61—Patient Rights
- Wis. Admin. Code ch. DHS 94—Patient Rights and Resolution of Patient Grievances
- Wis. Admin. Code ch. DHS 134—Facilities Serving People with Developmental Disabilities
Despite this, there are certain rights that may be limited or denied. This is due to treatment, management, or security reasons. These include the right to make and receive phone calls, and the right to see visitors.
Filing a complaint
If you feel one of your rights has been violated, you—or anyone on your behalf—can file a complaint. You must file the complaint within 45 days.
Or take your complaint to court without filing it with the center.
Learn more about how to file a complaint
Guardianship
If you’re the guardian of a person receiving services and have a question about their rights, you have options. Email the Client Rights Office.