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Adult Protective Services: Helplines for Adults at Risk (Ages 18 to 59)

Every county has an agency that will look into reports of abuse, neglect, financial exploitation, and self-neglect. Call your county helpline to talk to someone about suspected abuse of an adult at risk (age 18 to 59).

To report abuse of an elder over the age of 60, contact your county elder adult at risk agency.

To find a county’s helpline you can use the directory of counties below.

If you do not know the name of the county, you can look up the county by using the city, town, or village name (PDF) or download the Wisconsin Adult Protective Services directory (P-00328A).

Counties

Tribes

Click on title of county department to get back to the top of the page.

Adams County Health/Human Services Department

Hours: 8 a.m.—4 p.m.
Phone: 608-339-4505
Toll-free: 888-830-3454
After-hours phone: 608-339-3304 or 911

Ashland County Health and Human Services Department

Hours: 8 a.m.—12:30 p.m., 1:30 p.m.—5:00 p.m.
Phone: 715-682-7004
After-hours phone: 715-682-7023

Bad River Band of Lake Superior Chippewa

Daytime phone: 715-682-7150, ext 1495
Email: AgingDirector@badriver-nsn.gov

Barron County Department of Health & Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-537-5691
After-hours phone: 715-537-3106 (emergencies)
or Toll-free: 888-552-6642

Bayfield County Dept of Human Services

Hours: 8 a.m.—4 p.m.
Phone: 715-373-6144
After-hours phone: 911

Brown County Health and Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 920-448-7885
After-hours phone: 920-436-8888
Email: bc.hs.aps@browncountywi.gov

Buffalo County Department of Health & Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-685-4412
After-hours phone: 608-685-4433

Burnett County Health & Human Services Department

Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-349-7600
After-hours phone: 888-552-6642 or 911

Calumet County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 920-849-1400
After-hours phone: 920-849-9317

Chippewa County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-726-7788
After-hours phone: 715-726-7788

Clark County Department of Social Services & Long Term Support

Hours: 8 a.m.—4:30 p.m.
Phone: 715-743-5233
Toll-free: 866-743-5233 After-hours phone: 715-743-3157

Aging and Disability Resource Center of Columbia County

Hours: 8 a.m.—4:30 p.m.
Phone: 608-742-9233
Toll-free: 888-742-9233
After-hours phone: 608-742-4166

Crawford County Health & Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 608-326-0248
After-hours phone: 608-326-8414 or 911

Dane County Department of Human Services

Hours: 7:45 a.m.—4:30 p.m.
Phone: 608-261-9933
After-hours phone: 608-255-6067 or 911
Website: https://danecountyhumanservices.org/Disability-and-Aging/Protective-Services

Dodge County Human Service & Health Department

Hours: 8 a.m.—4:30 p.m.
Phone: 920-386-3580
After-hours phone: 888-552-6642

Door County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 920-746-7155 then select option 2
Toll-free: 888-743-1844, ext 7155 then select option 2
After-hours phone: 920-746-2400 or 911

Douglas County Department Health & Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-395-1304
After-hours phone: 911

Dunn County Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 715-232-4006
After-hours phone: 911

Eau Claire County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-839-2300
After-hours phone: 715-839-4972

Florence County Human Services Department

Hours: 8:30 a.m.—4:00 p.m.
Phone: 715-528-3296
Toll-free: 888-452-3296
After-hours phone: 715-528-3346 or 911

Fond du Lac County Department

Hours: 8 a.m.—4:30 p.m.
Phone: 888-435-7335
After-hours phone: 920-929-3466 or 911

Forest County Department

Hours: 8:30 a,m.—4:30 p.m.
Phone: 715-478-3351
After-hours phone: 715-478-3331 (dispatch)

Forest County Potawatomi

24-hour phone: 715-478-7201
Email: Community.Advocate@fcp-nsn.gov

Grant County Department of Social Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-723-2136
After-hours phone: 608-723-2157

Green County Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 608-328-9393
Phone: 888-552-6642

Aging and Disability Resource Center of Green Lake County

Hours: 8 a.m.—4:30 p.m.
Phone: 877-883-5378
After-hours phone: 920-294-4000 or 911

Ho-Chunk Nation Department of Social Services, Adult Protective Services

Hours: 8 a.m.—4:30 p.m.
Daytime phone: 715-284-7749
Toll-free: 855-659-8820
After-hours phone: Contact county APS, law enforcement, or 911

Iowa County Department of Social Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-930-9835
After-hours phone: 608-930-9500

Iron County Human Service Department

Hours: 8:00 a.m.—4:00 p.m.
Phone: 715-561-3636
After-hours phone: 715-561-3800 or 911

Jackson County Department of Health & Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-284-3978
After-hours phone: 715-284-5357 or 911

Jefferson County Human Service Department

Hours: 24 Hours
Phone: 920-674-3105

Juneau County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-847-2400
After-hours phone: 608-847-6161

Aging and Disability Resource Center of Kenosha County

Hours: 8 a.m.—5 p.m.
Phone: 262-605-6646
Toll-free: 800-472-8008
After-hours phone: 262-657-7188

Kewaunee County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 920-388-7030
After-hours phone: 920-388-3100 or 911

La Crosse County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-785-5700
After-hours phone: 911

Lac Courte Oreillies Band of Lake Superior Chippewa

Hours: 8 a.m.—4:30 p.m.
Phone: 715-865-3379
After-hours phone: 715-634-4858 (Sawyer County Sheriff's Department)

Lafayette County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-776-4960
After-hours phone: 608-776-4848

Langlade County, North Central Health Care, Adult Protective Services

Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338

Lincoln County, North Central Health Care - Adult Protective Services

Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338

Manitowoc County Human Services Department

Hours: 24 Hours
Phone: 920-683-4230
After Hours Phone: 888-552-6642

Marathon County: North Central Health Care - Adult Protective Services

Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338

Aging and Disability Resource Center of Marinette County

Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-732-3850
After-hours phone: 715-732-7600

Marquette County Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 608-297-3124
After-hours phone: 608-297-2115

Menominee County Health & Human Services Department

Hours: 8:00 a.m.—4:30 p.m.
Phone: 715-799-3861
After-hours phone: 715-799-3881

Milwaukee County Department of Health & Human Services

Hours: 8 a.m.—4:30 p.m.
phone: 414-289-6874 or 414-289-6874
After-hours phone: 414-289-6874, 414-289-6874, or 211
Online APS referral Form

Monroe County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 608-269-8600
After-hours phone: 888-552-6642

Oconto County Department of Health & Human Services

Hours: 8 a.m.—4 p.m.
Phone: 920-834-7000
After-hours phone: 920-834-6900

Oneida County Department of Social Services

Hours: 24 Hours
Phone: 715-362-5695
Toll-free: 888-662-5695

Oneida Nation

Hours: 8 a.m.—4:30 p.m.
Phone: 920-869-2448
After-hours phone: 920-869-2448
Email:AgingDirector@badriver-nsn.gov

Outagamie County Department of Health & Human Services

Hours: 8 a.m.—5 p.m.
Phone: 920-832-4646
After-hours phone: 920-832-4646

Ozaukee County Department of Human Services

Hours: 8:30 a.m.—5 p.m.
Phone: 262-284-8200
After-hours phone: 911

Pepin County Human Services Department

Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-672-8941
After-hours phone: 715-672-5944

Pierce County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-273-6770
After-hours phone: 715-273-5051

Polk County Human Services Department

Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-485-8400
After-hours phone: 715-485-8300

Portage County Health & Human Services Department

Daytime hours:
Monday: 8 a.m.—4:30 p.m.
Tuesday: 8 a.m.—6 p.m.
Wednesday: 8 a.m.—5 p.m.
Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—300 p.m.
Phone: 715-345-5350
After-hours phone: 866-317-9362

Price County Health & Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-339-2158
After-hours phone: 715-339-3011 (Sheriffs' Department)

Racine County Human Services Department

Hours: 8a.m.—4:30 p.m.
Phone: 262-833-8777
After-hours phone: 262-638-6741

Red Cliff Band

Phone: 715-779-3706, ext. 5018
Work cell: 715-209-7448

Richland County Health & Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 608-647-8821
After-hours phone: 888-552-6642 (Northwest Connections)

Rock County Human Service Department

Hours: 8 a.m.—4:30 p.m.
Phone: 608-741-3600
After-hours phone: 608-741-3600

Rusk County Department of Health & Human Services

Hours: 8:00 a.m.—4:30 p.m.
Phone: 715-532-2299
After-hours phone: 715-532-2200 or 911

Sauk County Department of Human Services

Hours: 8:00 a.m.—4:30 p.m.
Phone: 608-355-4200
After-hours phone: 800-533-5692

Sawyer County Health & Human Services Department

Daytime hours:
Monday–Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—4:00 p.m.
Phone: 715-634-4806, ask for APS intake
Toll-free: 800-569-4162, ask for APS intake
After-hours phone: 911

Shawano County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-526-4746
After-hours phone: 1-888-238-3253 or 715-526-3111

Aging and Disability Resource Center of Sheboygan County

Hours: 8 a.m.—5 p.m.
Phone: 920-467-4100
Toll-free: 920-459-3151
After-hours phone: 911

Aging and Disability Resource Center of St. Croix County

Hours: 8 a.m.—4:30 p.m.
Phone: 715-246-8255 (ACCESS)
Toll-free: 800-372-2333 After-hours phone: 888-552-6642 (Northwest Connections)

Sokaogon Chippewa Community, Mole Lake Band of Lake Superior Chippewa

Phone: 715-478-1229

St. Croix Chippewa Indians of Wisconsin

Phone: 715-349-2195, ext. 5116

Stockbridge-Munsee Community Band of Mohican Indians

Hours: 8 a.m.—4:30 p.m.
Phone: 715-793-6515
After-hours phone: 715-793-5615
If no response, call 715-851-5796

Taylor County Human Service Department

Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-748-3332
After-hours phone: 715-748-2200

Trempealeau County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-538-2311, ext 290
After-hours phone: 715-538-4351

Vernon County Department of Human Services

Hours: 8:30 a.m.—4:30 p.m.
Phone: 608-637-5210
After-hours phone: 608-637-2123 or 911

Vilas County Department of Social Services

Hours: 8:00 a.m.—4:00 p.m.
Phone: 715-479-3668
After-hours phone: 715-479-4441 or 911

Walworth County Department of Health & Human Services

Hours: 24 Hours
Phone: 262-741-3200

Washburn County Health & Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone: 715-468-4747
After-hours phone: 888-860-0373 or 911

Washington County Department of Human Services

Hours: 7 a.m.—5:30 p.m.
Phone: 262-365-5757
After-hours phone: 262-365-6565

Aging and Disability Resource Center of Waukesha County

Hours: 8 a.m.—4:30 p.m.
Phone: 262-548-7848
After-hours phone: 262-547-3388 or 211 (impact)

Waupaca County Department of Health & Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 715-258-6400
After-hours phone: 800-719-4418 or 911

Waushara County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Phone: 920-787-6618
After-hours phone: 920-787-3321

Winnebago County Department of Human Services

Hours: 8 a.m.—4:30 p.m.
Toll-free: 877-886-2372 (leave message after hours)
After Hours Crisis Hotline:
920-233-7707 or 911
Neenah: 920-722-7707 or 911

Wood County Human Services Department

Hours: 8 a.m.—4:30 p.m.
Phone:
Marshfield: 715-421-2345
Wisconsin Rapids: 715-384-5555
After hours phone:
Marshfield: 715-421-2345
Wisconsin Rapids: 715-384-5555

Last revised November 22, 2022