Adult Protective Services: Helplines for Adults at Risk (Ages 18 to 59)
Every county has an agency that will look into reports of abuse, neglect, financial exploitation, and self-neglect. Call your county helpline to talk to someone about suspected abuse of an adult at risk (age 18 to 59).
To report abuse of an elder over the age of 60, contact your county elder adult at risk agency.
To find a county’s helpline you can use the directory of counties below.
If you do not know the name of the county, you can look up the county by using the city, town, or village name (PDF) or download the Wisconsin Adult Protective Services directory, P-00328A. (PDF)
Counties
Tribes
Click on title of county department to get back to the top of the page.
Adams County Health/Human Services Department
Hours: 8 a.m.—4 p.m.
Phone: 608-339-4505
Toll-free: 888-830-3454
After-hours phone: 608-339-3304 or 911
Ashland County Health and Human Services Department
Hours: 8 a.m.—12:30 p.m., 1:30 p.m.—5:00 p.m.
Phone: 715-682-7004
After-hours phone: 715-682-7023
Bad River Band of Lake Superior Chippewa
Daytime phone: 715-682-7150, ext 1495
Email: AgingDirector@badriver-nsn.gov
Barron County Department of Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-537-5691
After-hours phone: 715-537-3106 (emergencies)
or Toll-free: 888-552-6642
Bayfield County Dept of Human Services
Hours: 8 a.m.—4 p.m.
Phone: 715-373-6144
After-hours phone: 911
Brown County Health and Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-448-7885
After-hours phone: 920-436-8888
Email: bc.hs.aps@browncountywi.gov
Buffalo County Department of Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-685-4412
After-hours phone: 608-685-4433
Burnett County Health & Human Services Department
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-349-7600
After-hours phone: 888-552-6642 or 911
Calumet County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-849-1400
After-hours phone: 920-849-9317
Chippewa County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-726-7788
After-hours phone: 715-726-7788
Clark County Department of Social Services & Long Term Support
Hours: 8 a.m.—4:30 p.m.
Phone: 715-743-5233
Toll-free: 866-743-5233 After-hours phone: 715-743-3157
Aging and Disability Resource Center of Columbia County
Hours: 8 a.m.—4:30 p.m.
Phone: 608-742-9233
Toll-free: 888-742-9233
After-hours phone: 608-742-4166
Crawford County Health & Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-326-0248
After-hours phone: 608-326-8414 or 911
Dane County Department of Human Services
Hours: 7:45 a.m.—4:30 p.m.
Phone: 608-261-9933
After-hours phone: 608-255-6067 or 911
Website: https://danecountyhumanservices.org/Disability-and-Aging/Protective-Services
Dodge County Human Service & Health Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-386-3580
After-hours phone: 888-552-6642
Door County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-746-7155 then select option 2
Toll-free: 888-743-1844, ext 7155 then select option 2
After-hours phone: 920-746-2400 or 911
Douglas County Department Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-395-1304
After-hours phone: 911
Dunn County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-232-4006
After-hours phone: 911
Eau Claire County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-839-2300
After-hours phone: 715-839-4972
Florence County Human Services Department
Hours: 8:30 a.m.—4:00 p.m.
Phone: 715-528-3296
Toll-free: 888-452-3296
After-hours phone: 715-528-3346 or 911
Hours: 8 a.m.—4:30 p.m.
Phone: 888-435-7335
After-hours phone: 920-929-3466 or 911
Hours: 8:30 a,m.—4:30 p.m.
Phone: 715-478-3351
After-hours phone: 715-478-3331 (dispatch)
24-hour phone: 715-478-7201
Email: Community.Advocate@fcp-nsn.gov
Grant County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-723-2136
After-hours phone: 608-723-2157
Green County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-328-9393
Phone: 888-552-6642
Aging and Disability Resource Center of Green Lake County
Hours: 8 a.m.—4:30 p.m.
Phone: 877-883-5378
After-hours phone: 920-294-4000 or 911
Ho-Chunk Nation Department of Social Services, Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
Daytime phone: 715-284-7749
Toll-free: 855-659-8820
After-hours phone: Contact county APS, law enforcement, or 911
Iowa County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-930-9835
After-hours phone: 608-930-9500
Iron County Human Service Department
Hours: 8 a.m.—4 p.m.
Phone: 715-561-3636
After-hours phone: 715-561-3800 or 911
Jackson County Department of Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-284-3978
After-hours phone: 715-284-5357 or 911
Jefferson County Human Service Department
Hours: 24 Hours
Phone: 920-674-3105
Juneau County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-847-2400
After-hours phone: 608-847-6161
Aging and Disability Resource Center of Kenosha County
Hours: 8 a.m.—5 p.m.
Phone: 262-605-6646
Toll-free: 800-472-8008
After-hours phone: 262-657-7188
Kewaunee County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-388-7030
After-hours phone: 920-388-3100 or 911
La Crosse County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-785-5700
After-hours phone: 911
Lac Courte Oreilles Band of Lake Superior Chippewa
Hours: 8 a.m.—4:30 p.m.
Phone: 715-865-3379
After-hours phone: 715-634-4858 (Sawyer County Sheriff's Department)
Lafayette County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-776-4960
After-hours phone: 608-776-4848
Langlade County, North Central Health Care, Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338
Lincoln County, North Central Health Care - Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338
Manitowoc County Human Services Department
Hours: 24 Hours
Phone: 920-683-4230
After Hours Phone: 888-552-6642
Marathon County: North Central Health Care - Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338
Aging and Disability Resource Center of Marinette County
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-732-3850
After-hours phone: 715-732-7600
Marquette County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-297-3124
After-hours phone: 608-297-2115
Menominee County Health & Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-799-3861
After-hours phone: 715-799-3881
Milwaukee County Department of Health & Human Services
Hours: 8 a.m.—4:30 p.m.
phone: 414-289-6874 or 414-289-6874
After-hours phone: 414-289-6874, 414-289-6874, or 211
Online APS referral Form
Monroe County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-269-8600
After-hours phone: 888-552-6642
Oconto County Department of Health & Human Services
Hours: 8 a.m.—4 p.m.
Phone: 920-834-7000
After-hours phone: 920-834-6900
Oneida County Department of Social Services
Hours: 24 Hours
Phone: 715-362-5695
Toll-free: 888-662-5695
Hours: 8 a.m.—4:30 p.m.
Phone: 920-869-2448
After-hours phone: 920-869-2448
Email:AgingDirector@badriver-nsn.gov
Outagamie County Department of Health & Human Services
Hours: 8 a.m.—5 p.m.
Phone: 920-832-4646
After-hours phone: 920-832-4646
Ozaukee County Department of Human Services
Hours: 8:30 a.m.—5 p.m.
Phone: 262-284-8200
After-hours phone: 911
Pepin County Human Services Department
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-672-8941
After-hours phone: 715-672-5944
Pierce County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-273-6770
After-hours phone: 715-273-5051
Polk County Human Services Department
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-485-8400
After-hours phone: 715-485-8300
Portage County Health & Human Services Department
Daytime hours:
Monday: 8 a.m.—4:30 p.m.
Tuesday: 8 a.m.—6 p.m.
Wednesday: 8 a.m.—5 p.m.
Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—300 p.m.
Phone: 715-345-5350
After-hours phone: 866-317-9362
Price County Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-339-2158
After-hours phone: 911 for an emergency
Racine County Human Services Department
Hours: 8a.m.—4:30 p.m.
Phone: 262-833-8777
After-hours phone: 262-638-6741
Phone: 715-779-3706, ext. 5018
Work cell: 715-209-7448
Richland County Health & Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-647-8821
After-hours phone: 888-552-6642 (Northwest Connections)
Rock County Human Service Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-741-3600
After-hours phone: 608-741-3600
Rusk County Department of Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-532-2299
After-hours phone: 715-532-2200 or 911
Sauk County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-355-4200
After-hours phone: 800-533-5692
Sawyer County Health & Human Services Department
Daytime hours:
Monday–Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—4:00 p.m.
Phone: 715-634-4806, ask for APS intake
Toll-free: 800-569-4162, ask for APS intake
After-hours phone: 911
Shawano County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-526-4746
After-hours phone: 1-888-238-3253 or 715-526-3111
Aging and Disability Resource Center of Sheboygan County
Hours: 8 a.m.—5 p.m.
Phone: 920-467-4100
Toll-free: 920-459-3151
After-hours phone: 911
Aging and Disability Resource Center of St. Croix County
Hours: 8 a.m.—4:30 p.m.
Phone: 715-246-8255 (ACCESS)
Toll-free: 800-372-2333 After-hours phone: 888-552-6642 (Northwest Connections)
Sokaogon Chippewa Community, Mole Lake Band of Lake Superior Chippewa
Phone: 715-478-1229
St. Croix Chippewa Indians of Wisconsin
Phone: 715-349-2195, ext. 5116
Stockbridge-Munsee Community Band of Mohican Indians
Hours: 8 a.m.—4:30 p.m.
Phone: 715-793-6515
After-hours phone: 715-793-5615
If no response, call 715-851-5796
Taylor County Human Service Department
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-748-3332
After-hours phone: 715-748-2200
Trempealeau County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-538-2311, ext 290
After-hours phone: 715-538-4351
Vernon County Department of Human Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 608-637-5210
After-hours phone: 608-637-2123 or 911
Vilas County Department of Social Services
Hours: 8 a.m.—4:00 p.m.
Phone: 715-479-3668
After-hours phone: 715-479-4441 or 911
Walworth County Department of Health & Human Services
Hours: 24 Hours
Phone: 262-741-3200
Washburn County Health & Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-468-4747
After-hours phone: 888-860-0373 or 911
Washington County Department of Human Services
Hours: 7 a.m.—5:30 p.m.
Phone: 262-365-5757
After-hours phone: 262-365-6565
Aging and Disability Resource Center of Waukesha County
Hours: 8 a.m.—4:30 p.m.
Phone: 262-548-7848
After-hours phone: 262-547-3388 or 211 (impact)
Waupaca County Department of Health & Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-258-6400
After-hours phone: 800-719-4418 or 911
Waushara County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-787-6618
After-hours phone: 920-787-3321
Winnebago County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Toll-free: 877-886-2372 (leave message after hours)
After Hours Crisis Hotline:
920-233-7707 or 911
Neenah: 920-722-7707 or 911
Wood County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone:
Marshfield: 715-421-2345
Wisconsin Rapids: 715-384-5555
After hours phone:
Marshfield: 715-421-2345
Wisconsin Rapids: 715-384-5555