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Adult Protective Services: Helplines for Elder Adults at Risk

Every county has an elder agency that will look into reports of abuse, neglect, financial exploitation, and self-neglect. Call your county helpline or the Wisconsin Elder Abuse Hotline to talk to someone about suspected abuse of an elder (age 60 and over).

To report abuse of an adult age 18 to 59, contact your county agency.

To find a county’s helpline you can use the directory of counties and tribes below.

If you do not know the name of the county, you can look up the county by using the city, town, or village name (PDF) or download the Wisconsin Adult Protective Services Contact information (P-00328A).

Counties

Tribes

Ho-Chunk Oneida


 

Adams County Aging Unit
Hours: 8 a.m.—4:30 p.m.
Phone: 608-339-4505
Toll-Free: 800-830-3454
After-hours phone: 608-339-3304 or 911

Ashland County Health & Human Services Department
Daytime hours: 8 a.m.—12:30 p.m., 1:30—5 p.m.
Daytime phone: 715-682-7004
Toll-free: 800-472-6927
After-hours phone: 715-682-7023

Barron County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-537-5691
After-hours phone: 888-552-6642
Emergency: 715-537-3106

Bayfield County Department of Human Services
Hours: 8 a.m.—4 p.m.
Phone: 715-373-6144
After-hours phone: 911

Brown County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-448-7885
After-hours phone: 920-436-8888
Email: bc.hs.aps@browncountywi.gov

Buffalo County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-685-4412
After-hours Phone: 608-685-4433

Burnett County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-349-7600
After-hours phone: 888-552-6642 or 911

Calumet County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-849-1400
After-hours phone: 920-849-9317

Chippewa County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-726-7788
After-hours phone: 715-726-7788

Clark County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-743-5233
Toll-free: 866-743-5233
After-hours phone: 715-743-3157

ADRC of Columbia County
Hours: 8 a.m.—4:30 p.m.
Phone: 608-742-9233
Toll-free: 888-742-9233
After-hours phone: 608-742-4166

Crawford County Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-326-0248
After-hours phone: 608-326-8414

Dane County Department of Human Services - Area Agency on Aging
Hours: 7:45 a.m.—4:30 p.m.
Phone: 608-261-9933
After-hours Phone: 608-255-6067 or 911
Website: https://danecountyhumanservices.org/Disability-and-Aging/Protective-Services

Dodge County Health and Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-386-3580
After-hours phone: 888-552-6642

Door County Department of Social Services, Senior Resource Center
Hours: 8 a.m.—4:30 p.m.
Phone: 920-746-7155 then select option 2
Toll-free: 888-743-1844, Ext 7155 then select option 2
After-hours phone: 920-746-2400 or 911

Douglas County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-395-1304
After-hours phone: 911

Dunn County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-232-4006
After-hours phone: 911

Eau Claire County Human Services Department
Hours: 8 a.m.—5 p.m.
Phone: 715-839-7118
After-hours phone: 911 or 715-839-4972 (non-emergency)

Florence County Human Services Department
Hours: 8:30 a.m.—4 p.m.
Phone: 715-528-3296
Toll-free: 888-452-3296
After-hours phone: 715-528-3346

Fond du Lac County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-929-3466
Toll-free: 800-435-7335
After-hours phone: 920-929-3466 or 911

Forest County Department of Social Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-478-7709
After-hours phone: 715-478-3331 (dispatch)

Grant County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-723-2136
After-hours phone: 608-723-2157

Green County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-328-9499
After-hours phone: 888-552-6642

ADRC of Green Lake County
Hours: 8 a.m.—4:30 p.m.
Phone: 877-883-5378
After-hours phone: 920-294-4000

Ho-Chunk Nation Child and Family Services, Social Services,
Hours: 8 a.m.—4:30 p.m.
Phone: 715-284-2622
Toll-free phone: 855-659-8820 or 888-343-8190

Iowa County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-930-9835
After-hours phone: 608-930-9500

Iron County Department of Human Services
Hours: 8 a.m.—4 p.m.
Phone: 715-561-3636
After-hours phone: 715-561-3800 or 911

Jackson County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-284-3978
Toll-free: 844-493-4245
After-hours phone: 715-284-5357 or 911

Jefferson County Human Service Department
Hours: 24 hours
Phone: 920-674-3105

Juneau County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-847-2400
After-hours phone: 608-847-2400 or 847-6161

Kenosha County Center for Aging and Long Term Care
Hours: 8 a.m.—5 p.m.
Phone: 262-605-6646
After-hours phone: 262-657-7188

Kewaunee County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-388-7030
After-hours phone: 920-388-3100

ADRC of La Crosse County
Hours: 8 a.m.—4:30 p.m.
Phone: 608-785-5700
After-hours phone: 911

Lafayette County Department of Human Services
Hours: 8 a.m.–4:30 p.m.
Phone: 608-776-4960
After-hours phone: 608-776-4848

Langlade County, North Central Health Care – Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24 Hour phone: 715-841-5160
Toll-free: 855-487-3338

Lincoln County, North Central Health Care – Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338

Manitowoc County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-683-4230
After-hours phone: 888-552-6642

Marathon County-North Central Health Care - Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338

ADRC of Marinette County
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-732-3850
After Hours Phone: 715-732-7600

Marquette County Human Services Department
Daytime Hours: 8 a.m.—4:30 p.m.
Daytime phone: 608-297-3124
After-hours phone: 608-297-2115

Menominee County Health and Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-799-3861
After-hours phone: 715-799-3861

ADRC of Milwaukee County
Hours: 8 a.m.—4:30 p.m.
Phone: 414-289-6874 or 414-289-6660
After-hours phone: 414-289-6874, 414-239-6660, or 211
Online elder abuse referral form

Monroe County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-269-8600
After-hours phone: 888-552-6642

Oconto County Department of Health & Human Services Department
Hours: 8 a.m.—4 p.m.
Phone: 920-834-7000
After-hours phone: 920-834-6900

Oneida County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-362-5695
Toll-free: 888-662-5695
After-hours phone: 715-361-5100

Oneida Tribal Elder Abuse Unit
Hours: 8 a.m.—4:30 p.m.
Phone: 920-869-2448
After Hours Phone: 920-869-1133

Outagamie County Health and Human Services Department
Hours: 8 a.m.—5 p.m.
Phone: 920-832-4646
After-hours phone: 920-832-4646

Ozaukee County Human Services Department
Hours: 8:30 a.m.—5 p.m.
Phone: 262-284-8200
After-hours phone: 911

Pepin County Department of Human Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-672-8941
After-hours phone: 715- 672-5944

ADRC of Pierce County
Hours: 8 a.m.—4:30 p.m.
Phone: 715-273-6780
After-hours phone: 715-273-5051

Polk County Coummunity Services Division
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-485-8400
After-hours phone: 715-485-8300

Portage County Health and Human Services Department
Hours:
Monday: 8 a.m.—4:30 p.m.
Tuesday: 8 a.m.—6 p.m.
Wednesday: 8 a.m.—5 p.m.
Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—3 p.m.
Phone: 715-345-5350
After-hours phone: 866-317-9362

Price County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-339-2158
After-hours phone: 715-339-3011 (Sheriff's Department) or 911

Racine County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 262-833-8777
After-hours phone: 262-638-6741

Richland County Health and Human Services
Hours: 8:30 a.m.–4:30 p.m.
Phone: 608-647-8821
After-hours phone: Northwest Connections, 1-888-552-6642

Rock County Health and Human Services Department-Adult Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-741-3600
After-hours phone: 608-741-3600

Rusk County Aging Unit
Hours: 8 a.m.—4:30 p.m.
Phone: 715-532-2299
After-hours phone: 715-532-2200 or 911

Sauk County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-355-4200
After-hours phone: 800-533-5692

Sawyer County Health and Human Services Department
Hours:
Monday—Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—4 p.m.
Phone: 715-634-4806, ask for APS intake
Toll-free: 800-569-4162. ask for APS intake
After-hours phone: 911

Shawano County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-526-4700
After-hours phone: 715-526-3111

ADRC of Sheboygan County
Hours: 8 a.m.—4:30 p.m.
Phone: 920-467-4100
Toll-free: 800-596-1919
After-hours phone: 920-459-3151 or 911

ADRC of St. Croix County
Hours: 8 a.m.—5 p.m.
Phone: 715-381-4360 (ACCESS)
Toll-free: 800-372-2333
After-hours phone: 888-552-6642 (Northwest Connections)

Taylor County Human Service Department
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-748-3332
After-hours phone: 715-748-2200

Trempealeau County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715 - 538-2311 ext. 290
After-hours phone: 715-538-4351

Vernon County Department of Human Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 608-637-5210
After-hours phone: 911

Vilas County Department of Social Services
Hours: 8 a.m.—4 p.m.
Phone: 715-479-3668
After-hours phone: 715-479-4441

Walworth County Department of Human Services
Hours: 24 Hours
Phone: 262-741-3200

Washburn County Social Services Department
Hours: 8: a.m.—12.p.m. and 1 p.m.—4:30 p.m.
Phone: 715-468-4747
After-hours phone: 888-860-0373 or 911

Washington County Department of Human Services
Hours: 7 a.m.—5:30 p.m.
Phone: 262-365-5757
After-hours phone: 262-365-6565

ADRC of Waukesha County
Hours: 8 a.m.—4:30 p.m.
Phone: 262-548-7848
After-hours phone: 211 or 262-547-3388

Waupaca County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-258-6400
After-hours phone: 800-719-4418 or 911 for emergencies

Waushara County Department of Aging Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-787-6618
After-hours phone: 920-787-3321 (dispatch)

Winnebago County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Toll-free: 1-877-886-2372 (leave message after hours)
After-hours Crisis Hotline:
Oshkosh: 920-233-7707 or 911
Neenah: 920-722-7707 or 911

Wood County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone:
Marshfield: 715-384-5555
Wisconsin Rapids: 715-421-2345
After-hours phone:
Marshfield: 715-384-5555
Wisconsin Rapids: 715-421-2345

Last revised October 12, 2022