Adult Protective Services: Helplines for Elder Adults at Risk
Every county has an elder agency that will look into reports of abuse, neglect, financial exploitation, and self-neglect. Call your county helpline or the Wisconsin Elder Abuse Hotline to talk to someone about suspected abuse of an elder (age 60 and over).
To report abuse of an adult age 18 to 59, contact your county agency.
To find a county’s helpline you can use the directory of counties and tribes below.
If you do not know the name of the county, you can look up the county by using the city, town, or village name (PDF) or download the Wisconsin Adult Protective Services Contact information (P-00328A).
Counties
Tribes
Adams County Aging Unit
Hours: 8 a.m.—4:30 p.m.
Phone: 608-339-4505
Toll-Free: 800-830-3454
After-hours phone: 608-339-3304 or 911
Ashland County Health & Human Services Department
Daytime hours: 8 a.m.—12:30 p.m., 1:30—5 p.m.
Daytime phone: 715-682-7004
Toll-free: 800-472-6927
After-hours phone: 715-682-7023
Barron County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-537-5691
After-hours phone: 888-552-6642
Emergency: 715-537-3106
Bayfield County Department of Human Services
Hours: 8 a.m.—4 p.m.
Phone: 715-373-6144
After-hours phone: 911
Brown County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-448-7885
After-hours phone: 920-436-8888
Email: bc.hs.aps@browncountywi.gov
Buffalo County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-685-4412
After-hours Phone: 608-685-4433
Burnett County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-349-7600
After-hours phone: 888-552-6642 or 911
Calumet County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-849-1400
After-hours phone: 920-849-9317
Chippewa County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-726-7788
After-hours phone: 715-726-7788
Clark County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-743-5233
Toll-free: 866-743-5233
After-hours phone: 715-743-3157
ADRC of Columbia County
Hours: 8 a.m.—4:30 p.m.
Phone: 608-742-9233
Toll-free: 888-742-9233
After-hours phone: 608-742-4166
Crawford County Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-326-0248
After-hours phone: 608-326-8414
Dane County Department of Human Services - Area Agency on Aging
Hours: 7:45 a.m.—4:30 p.m.
Phone: 608-261-9933
After-hours Phone: 608-255-6067 or 911
Website: https://danecountyhumanservices.org/Disability-and-Aging/Protective-Services
Dodge County Health and Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-386-3580
After-hours phone: 888-552-6642
Door County Department of Social Services, Senior Resource Center
Hours: 8 a.m.—4:30 p.m.
Phone: 920-746-7155 then select option 2
Toll-free: 888-743-1844, Ext 7155 then select option 2
After-hours phone: 920-746-2400 or 911
Douglas County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-395-1304
After-hours phone: 911
Dunn County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-232-4006
After-hours phone: 911
Eau Claire County Human Services Department
Hours: 8 a.m.—5 p.m.
Phone: 715-839-7118
After-hours phone: 911 or 715-839-4972 (non-emergency)
Florence County Human Services Department
Hours: 8:30 a.m.—4 p.m.
Phone: 715-528-3296
Toll-free: 888-452-3296
After-hours phone: 715-528-3346
Fond du Lac County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-929-3466
Toll-free: 800-435-7335
After-hours phone: 920-929-3466 or 911
Forest County Department of Social Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-478-7709
After-hours phone: 715-478-3331 (dispatch)
Grant County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-723-2136
After-hours phone: 608-723-2157
Green County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-328-9499
After-hours phone: 888-552-6642
ADRC of Green Lake County
Hours: 8 a.m.—4:30 p.m.
Phone: 877-883-5378
After-hours phone: 920-294-4000
Ho-Chunk Nation Child and Family Services, Social Services,
Hours: 8 a.m.—4:30 p.m.
Phone: 715-284-2622
Toll-free phone: 855-659-8820 or 888-343-8190
Iowa County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-930-9835
After-hours phone: 608-930-9500
Iron County Department of Human Services
Hours: 8 a.m.—4 p.m.
Phone: 715-561-3636
After-hours phone: 715-561-3800 or 911
Jackson County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-284-3978
Toll-free: 844-493-4245
After-hours phone: 715-284-5357 or 911
Jefferson County Human Service Department
Hours: 24 hours
Phone: 920-674-3105
Juneau County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-847-2400
After-hours phone: 608-847-2400 or 847-6161
Kenosha County Center for Aging and Long Term Care
Hours: 8 a.m.—5 p.m.
Phone: 262-605-6646
After-hours phone: 262-657-7188
Kewaunee County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-388-7030
After-hours phone: 920-388-3100
ADRC of La Crosse County
Hours: 8 a.m.—4:30 p.m.
Phone: 608-785-5700
After-hours phone: 911
Lafayette County Department of Human Services
Hours: 8 a.m.–4:30 p.m.
Phone: 608-776-4960
After-hours phone: 608-776-4848
Langlade County, North Central Health Care – Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24 Hour phone: 715-841-5160
Toll-free: 855-487-3338
Lincoln County, North Central Health Care – Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338
Manitowoc County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 920-683-4230
After-hours phone: 888-552-6642
Marathon County-North Central Health Care - Adult Protective Services
Hours: 8 a.m.—4:30 p.m.
24-hour phone: 715-841-5160
Toll-free: 855-487-3338
ADRC of Marinette County
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-732-3850
After Hours Phone: 715-732-7600
Marquette County Human Services Department
Daytime Hours: 8 a.m.—4:30 p.m.
Daytime phone: 608-297-3124
After-hours phone: 608-297-2115
Menominee County Health and Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 715-799-3861
After-hours phone: 715-799-3861
ADRC of Milwaukee County
Hours: 8 a.m.—4:30 p.m.
Phone: 414-289-6874 or 414-289-6660
After-hours phone: 414-289-6874, 414-239-6660, or 211
Online elder abuse referral form
Monroe County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 608-269-8600
After-hours phone: 888-552-6642
Oconto County Department of Health & Human Services Department
Hours: 8 a.m.—4 p.m.
Phone: 920-834-7000
After-hours phone: 920-834-6900
Oneida County Department of Social Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-362-5695
Toll-free: 888-662-5695
After-hours phone: 715-361-5100
Oneida Tribal Elder Abuse Unit
Hours: 8 a.m.—4:30 p.m.
Phone: 920-869-2448
After Hours Phone: 920-869-1133
Outagamie County Health and Human Services Department
Hours: 8 a.m.—5 p.m.
Phone: 920-832-4646
After-hours phone: 920-832-4646
Ozaukee County Human Services Department
Hours: 8:30 a.m.—5 p.m.
Phone: 262-284-8200
After-hours phone: 911
Pepin County Department of Human Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-672-8941
After-hours phone: 715- 672-5944
ADRC of Pierce County
Hours: 8 a.m.—4:30 p.m.
Phone: 715-273-6780
After-hours phone: 715-273-5051
Polk County Coummunity Services Division
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-485-8400
After-hours phone: 715-485-8300
Portage County Health and Human Services Department
Hours:
Monday: 8 a.m.—4:30 p.m.
Tuesday: 8 a.m.—6 p.m.
Wednesday: 8 a.m.—5 p.m.
Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—3 p.m.
Phone: 715-345-5350
After-hours phone: 866-317-9362
Price County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-339-2158
After-hours phone: 715-339-3011 (Sheriff's Department) or 911
Racine County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone: 262-833-8777
After-hours phone: 262-638-6741
Richland County Health and Human Services
Hours: 8:30 a.m.–4:30 p.m.
Phone: 608-647-8821
After-hours phone: Northwest Connections, 1-888-552-6642
Rock County Health and Human Services Department-Adult Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-741-3600
After-hours phone: 608-741-3600
Rusk County Aging Unit
Hours: 8 a.m.—4:30 p.m.
Phone: 715-532-2299
After-hours phone: 715-532-2200 or 911
Sauk County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 608-355-4200
After-hours phone: 800-533-5692
Sawyer County Health and Human Services Department
Hours:
Monday—Thursday: 8 a.m.—4:30 p.m.
Friday: 8 a.m.—4 p.m.
Phone: 715-634-4806, ask for APS intake
Toll-free: 800-569-4162. ask for APS intake
After-hours phone: 911
Shawano County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-526-4700
After-hours phone: 715-526-3111
ADRC of Sheboygan County
Hours: 8 a.m.—4:30 p.m.
Phone: 920-467-4100
Toll-free: 800-596-1919
After-hours phone: 920-459-3151 or 911
ADRC of St. Croix County
Hours: 8 a.m.—5 p.m.
Phone: 715-381-4360 (ACCESS)
Toll-free: 800-372-2333
After-hours phone: 888-552-6642 (Northwest Connections)
Taylor County Human Service Department
Hours: 8:30 a.m.—4:30 p.m.
Phone: 715-748-3332
After-hours phone: 715-748-2200
Trempealeau County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715 - 538-2311 ext. 290
After-hours phone: 715-538-4351
Vernon County Department of Human Services
Hours: 8:30 a.m.—4:30 p.m.
Phone: 608-637-5210
After-hours phone: 911
Vilas County Department of Social Services
Hours: 8 a.m.—4 p.m.
Phone: 715-479-3668
After-hours phone: 715-479-4441
Walworth County Department of Human Services
Hours: 24 Hours
Phone: 262-741-3200
Washburn County Social Services Department
Hours: 8: a.m.—12.p.m. and 1 p.m.—4:30 p.m.
Phone: 715-468-4747
After-hours phone: 888-860-0373 or 911
Washington County Department of Human Services
Hours: 7 a.m.—5:30 p.m.
Phone: 262-365-5757
After-hours phone: 262-365-6565
ADRC of Waukesha County
Hours: 8 a.m.—4:30 p.m.
Phone: 262-548-7848
After-hours phone: 211 or 262-547-3388
Waupaca County Department of Health and Human Services
Hours: 8 a.m.—4:30 p.m.
Phone: 715-258-6400
After-hours phone: 800-719-4418 or 911 for emergencies
Waushara County Department of Aging Services
Hours: 8 a.m.—4:30 p.m.
Phone: 920-787-6618
After-hours phone: 920-787-3321 (dispatch)
Winnebago County Department of Human Services
Hours: 8 a.m.—4:30 p.m.
Toll-free: 1-877-886-2372 (leave message after hours)
After-hours Crisis Hotline:
Oshkosh: 920-233-7707 or 911
Neenah: 920-722-7707 or 911
Wood County Human Services Department
Hours: 8 a.m.—4:30 p.m.
Phone:
Marshfield: 715-384-5555
Wisconsin Rapids: 715-421-2345
After-hours phone:
Marshfield: 715-384-5555
Wisconsin Rapids: 715-421-2345