Home Health Agencies
Home health agencies (HHAs) are organizations that provide skilled nursing and other therapeutic services. HHAs provide these services in patients' homes.
Skilled care includes services such as:
- Wound care for open, infected, or complex wounds.
- Urinary catheterization.
- Teaching safe use of assistive devices.
- Transfer techniques.
- Gait training.
- Medication management.
See Defining "Skilled Care" for Wisconsin Home Health Agency (HHA) Licensure, P-01212 (PDF) for more information on skilled nursing services.
HHAs are different than services provided by Personal Care Agencies (PCAs), which include:
- Help with activities of daily living.
- Housekeeping tasks.
- Accompanying clients to medical appointments.
Contact us
For questions regarding home health agencies, contact the Division of Quality Assurance (DQA), Licensing, Certification, and CLIA Section:
- Email dhsdqalccs@dhs.wisconsin.gov
- Call 608-266-8481
Additional contacts
Compliance history
Provider Search - In order to present consumers with current provider information, Provider Search must be updated to use a new application. During this transition period, information regarding ambulatory surgical center, home health agency, and hospice provider types may not be up to date on the Provider Search website. You may visit our Consumer Guide webpages for Finding and Choosing an Ambulatory Surgical Center, Finding and Choosing a Home Health Agency, and Finding and Choosing a Hospice for up to date provider directories.
Nurse consultant
Kelly Nelson, kelly.nelson@dhs.wisconsin.gov, 920-428-0096
OASIS education coordinator (coding and interpretation)
Heather Newton, dhsdqamdsoasis@dhs.wisconsin.gov
OASIS automation coordinator (technical support)
Emily Virnig, dhsdqamdsoasis@dhs.wisconsin.gov
Pharmacy consultant
Douglas Englebert, douglas.englebert@dhs.wisconsin.gov, 608-266-5388
State licensure and Medicare/Medicaid certification
Thomas Rylander, thomas.rylander@dhs.wisconsin.gov, 608-266-7297
Survey inspection process
Denise Balboa, denise.balboa@dhs.wisconsin.gov, 920-979-6437
Sara Schmidt, sarajane.schmidt@dhs.wisconsin.gov, 608-261-6752
Fire reporting
All fires in a licensed facility in Wisconsin must be reported to the Wisconsin Department of Health Services (DHS) within 72 hours. To report a fire, complete and submit the Health Care Facility Fire Report, F-62500.
For questions regarding fire reporting, contact DQA Fire Authority:
- Email dhsdqaplanreview@dhs.wisconsin.gov
- Call 608-266-8016
Additional information is provided in DQA numbered memo 23-002 (PDF).