SSI/SSDI Outreach, Access, and Recovery (SOAR) Program
The SSI/SSDI Outreach, Access, and Recovery (SOAR) program is designed to increase access to two benefit programs administered by the Social Security Administration.
- Supplemental Security Income (SSI): SSI is a needs-based program for adults or children who are blind, disabled, or elderly, with low incomes. It provides monthly financial assistance to meet basic needs for food, clothing, and shelter.
- Social Security Disability Insurance (SSDI): SSDI is a program that pays benefits to adults who are no longer able to work due to a disability, and certain members of their family if they worked long enough and recently enough to have paid Social Security taxes on their earnings.
Eligibility
SOAR is for people who are experiencing or at risk of homelessness, and who have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder.
Services
SOAR program staff help gather the information necessary for high-quality applications for SSI and SSDI.
Programs
State-funded SOAR programs are available in the following counties:
- Kenosha: Legal Action Wisconsin
- La Crosse: Couleecap
- Milwaukee: Outreach Community Health Centers
- Monroe: Couleecap
- Racine: Legal Action Wisconsin
- Vernon: Couleecap
- Walworth: Legal Action Wisconsin
- Waukesha: NAMI Southeast Wisconsin
If your county is not listed, call 211 for information on local supports for applying for SSI or SSDI.
Information for social services agencies
The national SOAR Technical Assistance Center closed on August 18, 2025, after the Substance Abuse Mental Health Services Administration discontinued its federal funding. The SOARWorks website, SOAR online courses, and the SOAR Online Application Tracking (OAT) system are no longer available. At this time, there is no SOAR training program to certify providers. We are working to develop a training for individuals interested in becoming SOAR certified.
Send questions or concerns about the SOAR program to the Division of Care and Treatment Services at dhswebmaildcts@dhs.wisconsin.gov.