Family Planning Only Services Program: Member Information
The Family Planning Only Services Program provides certain services and supplies to prevent unplanned pregnancies.
Find out what you need to know as a member of the Family Planning Only Services Program.
Using your ForwardHealth card
Need a card? Go to your ACCESS account or call ForwardHealth Member Services at 800-362-3002.
Your ForwardHealth card includes your name. It also has a 10-digit number and magnetic stripe. There is a place for you to sign your name as soon as you get it. If you need help, the Member Services phone number is on the card.
You must show your card when you go to the doctor. You also need it when you pick up medicine at the pharmacy.
Getting services
Before getting a service, tell your family-planning provider that you are a member of the Family Planning Only Services Program. Your provider must tell you if the service is covered. If you choose to get a service that is not covered, you will have to pay for that service.
Getting referrals
At times, your family planning provider may not offer a service you need. The provider will then refer you to a provider who offers that service.
Federal law allows you to choose your own provider. You can go to any family planning provider who accepts your ForwardHealth card.
You may need follow-up care that your benefits do not cover. Your provider may refer you to a local health center or federally qualified health center. You can also go to a free or low-cost clinic.
Need help? Ask your family planning provider about getting a referral.
Reporting changes
If you move, you need to report your new address. You must make this update within 10 days. You can report changes:
- On the ACCESS website.
- To your agency by phone or in person.
- By using the Information Change Report, F-10183.
Renewing your benefits
Every year, you must renew your benefits. A month before your benefits end you will get a letter. The letter will tell you how to renew them.
Learn more about renewals.