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Family Care, Family Care Partnership, and PACE: Influenza Immunization Conversation Kit for Managed Care Organizations

Influenza (flu) immunization education and outreach is important. This Immunization Conversation Kit has resources for managed care organization (MCO) staff. They can use this Kit to talk with members, their family, or legal representatives about flu vaccines and immunizations.

The Division of Medicaid Services Influenza Quality Improvement Collaborative identified the resources in this Kit. This Collaborative is made up of representatives from:

  • Each MCO
  • The Division of Medicaid Services
  • The Wisconsin Immunization Registry

Use VaccineFinder to see who offers vaccines near you

Flu resources

  1. Influenza Disease Fact Sheet, P-42064
    Provides an overview of influenza, including its signs, symptoms, treatment, and prevention. (basic comprehension level)
  1. Flu Vaccine: Get the Facts
    Provides an overview of the importance of getting a flue immunization. (basic comprehension level)
     
  2. Protect the Circle of Life.
    Provides an overview of the importance of getting a flu immunization unique to the Native American culture. (basic comprehension level)
  1. The Flu and You (Spanish) (PDF)
    Provides an overview of what to know about the flu and flu prevention. (high school comprehension level)

Clinical MCO staff
Treating Influenza: Information for People at High Risk for Flu Complications (PDF)
This tool addresses flu immunizations and treatment considerations for individuals who may be predisposed to complications from the flu due to existing chronic conditions.

Clinical and nonclinical MCO staff

  1. Roll Up Your Sleeve and Prevent the Flu! (PDF)
    Use this handout when discussing influenza immunization with members. Review the instructions for members as provided on the handout. Return of a completed handout by members to their MCO is intended to enhance the capacity for accurate influenza immunization documentation in members’ health records.
  2. Influenza-Related Questions & Answers by Topic (PDF)
    Use this Centers for Disease Control and Prevention tool for timely guidance about influenza immunization.
  3. Influenza: Questions and Answers (PDF)
    Use this Immunization Action Coalition tool as an additional resource for answering individual or staff questions about influenza immunization.
  4. Make a Strong Flu Vaccine Recommendation
    This tool provides specific tips for making a strong recommendation to get a flu vaccine. A strong recommendation from a healthcare provider is one of the most important interventions to support an individual's acceptance of the flu vaccine.
  5. Minority Groups and Vaccinations (PDF)
    A helpful guide for considering cultural, communication, and religious implications of immunizations for minority groups.

All provider types

Influenza-Related Questions & Answers by Topic (PDF)
Use this Centers for Disease Control and Prevention tool for timely guidance about influenza immunization.

Influenza: Questions and Answers (PDF)
Use this Immunization Action Coalition tool as an additional resource for answering individual or staff questions about influenza immunization.

For community-based clinical providers

  1. Make a Strong Flu Vaccine Recommendation
    This tool provides specific tips for making a strong recommendation to get a flu vaccine. A strong recommendation from a healthcare provider is one of the most important interventions to support an individual's acceptance of the flu vaccine.
  2. Provider Benefits of the Wisconsin Immunization Registry, P-02011 (PDF)
    This document describes the Wisconsin Immunization Registry and the types of reports and other forms of assistance it can offer to providers around immunizations.

For MCO contracted providers

  1. No More Excuses: You Need a Flu Vaccine.
    Provides an overview of the importance of getting a flu immunization (high school comprehension level)
  1. Treating Influenza: Information for People at High Risk for Flu Complications (PDF)
    This tool addresses flu immunizations and treatment considerations for individuals who may be predisposed to complications from the flu due to existing chronic conditions.
  2. Minority Groups and Vaccinations (PDF)
    A helpful guide for considering cultural, communication, and religious implications of immunizations for minority groups.

Wisconsin Department of Health Services (DHS) immunization resources

Last revised September 15, 2022