Family Care, Family Care Partnership, and PACE: Program Operations for Managed Care Organizations

• 1-2 Bed Adult Family Home Certification Standards
• Being a Full Partner booklet
• Contact Information for Managed Care Organizations (PDF)
• Enrollment Data
• Home and Community-Based Services (HCBS) Settings Rule
• DMS Employment Initiatives: Helping People with Disabilities Find and Keep Jobs
• Maps:
  • Geographic Service Regions, P-01790 (PDF)
  • Partnership/PACE Geographic Service Regions, P-01789 (PDF)
  • Family Care and IRIS Geographic Service Region Reconfiguration Timeline, P-03225 (PDF)
• Resident Relocation Manual
• Standard Definitions of Managed Care Terminology
• Tribal Members—Long-Term Care Option

• Capitation Rates
• Contract with MCOs
• Cost Share Cap for Medicaid Eligibility Group B Plus
• Developmental Disability Center Rates for Managed Care Organizations
• Direct Care Workforce Funding Initiative Information and FAQs
• Financial Summaries
• Fiscal Information
• Minimum Fee Schedule for HCBS
• Nursing Home Resources
• Rates for Nursing Home Commissions
• State and Federal Requirements

 Adult Long-term Care Provider Management Project—enrollment now open!

As of September 16, 2024, adult long-term care waiver services providers must enroll with Wisconsin Medicaid through the ForwardHealth Portal. The Portal centralized enrollment system complies with federal requirements and standardizes, streamlines, and automates the process. Please note, this change does not affect individual self-directed support and participant-hired workers.

Here’s how to get started:

• Find information about the enrollment process in the Family Care, Family Care Partnership, PACE, and IRIS program areas of the ForwardHealth Online Handbook.
• Attend a live virtual training on Zoom to understand how to enroll. Check out the Live Training Schedule (PDF).
• Sign up for the Adult LTC Waiver Provider email subscription list to get training registration links by email.
• Find training recordings on the Trainings page of the Portal under the Adult Long-Term Care Programs menu.
• Visit the New Provider Enrollment System for Adult Long-term Care Portal page for more information.

• Family Care and Partnership: Notice of Adverse Benefit Determination Forms
• Medical Remedial Expenses Checklist for Medicaid Long-Term Care Waiver Programs, F-00295 (Word)​

• Guidelines for Adaptive Aids in Family Care and Family Care Partnership – Service Dogs, P-01048 (PDF)
• Immunization Conversation Kit
• MCO Training and Documentation Standards for Supportive Home Care, P-01602 (PDF)
• Resource Allocation Decision (RAD) Process Infographic, P-02705 (PDF)
• Restrictive Measures Guidelines and Standards, P-02572 (PDF)
• Restrictive Measures User Guide, P-02769 (PDF)
• Self-Directed Supports in Family Care, Partnership, and PACE: A Best Practice Manual for Interdisciplinary Team Staff, P-00593 (PDF)
• Technical Assistance and Resource Series for MCOs
• Transition of Care Between Medicaid Programs or Between Agencies Within a Medicaid Program, P-02364 (PDF)

Pay for Performance (P4P) is a system where DHS pays MCOs to achieve goals related to quality. One of these goals, the Community Connections P4P, aims to increase the percentage of members who are engaged in integrated community life, active in civic engagement, and socially connected in their communities in ways that the member chooses. The MCOs created strategic plans to achieve these goals. This P4P aligns with the Long-Term Care Community Inclusion goal in the 2021 Medicaid Managed Care Quality Strategy, P-02156 (PDF).

Strategic Plan Part 1
Part 1 of the Strategic Plan includes two sections.
1) Strategic Plan Responsibilities and Objective
2) Strategic Plan Proposed Measures, Including Measures Research

• Community Care, Inc. Pay for Performance Strategic Plan Part 1 (Word)
• iCare Pay for Performance Strategic Plan Part 1 (Word)
• Inclusa Pay for Performance Strategic Plan Part 1 (Word)
• Lakeland Care Pay for Performance Strategic Plan Part 1 (Word)
• My Choice Wisconsin Pay for Performance Strategic Plan Part 1 (Word)

Strategic Plan Part 2
Part 2 of the Strategic Plan includes three sections.
1) Strategic Plan Development
2) Strategic Plan for Community Connections and Changes in MCO Practice
3) Training and Technical Assistance Plan

MCOs start piloting Strategic Plan Part 2 in 2024. After this first pilot year, MCOs will work with DHS to expand on these plans once MCOs and DHS review what was learned in the first year.

• Community Care, Inc. Pay for Performance Strategic Plan Part 2 (Word)
• iCare Pay for Performance Strategic Plan Part 2 (Word)
• Inclusa Pay for Performance Strategic Plan Part 2 (Word)
• Lakeland Care Pay for Performance Strategic Plan Part 2 (Word)
• My Choice Wisconsin Pay for Performance Strategic Plan Part 2 (Word)
• All MCOs Pay for Performance Strategic Plan Part 2 (Word)

• DHS Memos Library
• Electronic Visit Verification
• Encounter Reporting:
  • Long-Term Care Information Exchange System (Reference materials)
  • Encounter Reporting Application
• Family Care Partnership: Drug Carve Out Resources
• ForwardHealth Portal
• Get email updates about DHS programs
• Medicaid Eligibility Handbook
• Nursing Home Reimbursement
• Request for Proposal
• Wisconsin's Functional Screen
• Wisconsin Long Term Care Advisory Council