Family Care, Family Care Partnership, and PACE: Program Operations for Managed Care Organizations

• 1-2 Bed Adult Family Home Certification Standards
• Being a Full Partner booklet
• Contact Information for Managed Care Organizations (PDF)
• Home and Community-Based Services (HCBS) Settings Rule
• Integrated Employment and Prevocational Services
• Maps:
  • Geographic Service Regions, P-01790 (PDF)
  • Partnership/PACE Geographic Service Regions, P-01789 (PDF)
  • Family Care and IRIS Geographic Service Region Reconfiguration Timeline, P-03225 (PDF)
• Enrollment Data
• Resident Relocation Manual
• Standard Definitions of Managed Care Terminology
• Tribal Members—Long-Term Care Option

• Capitation Rates
• Contract with MCOs
• Cost Share Cap for Medicaid Eligibility Group B Plus
• Developmental Disability Center Rates for Managed Care Organizations
• Direct Care Workforce Funding Initiative Information and FAQs
• Financial Summaries
• Fiscal Information
• Nursing Home Resources
• Rates for Nursing Home Commissions
• State and Federal Requirements

 Adult Long-term Care Provider Management Project

Starting September 2024, adult long-term care waiver services providers must enroll with Wisconsin Medicaid through the ForwardHealth Portal. The Portal centralized enrollment system will comply with federal requirements and standardize, streamline, and automate the process. Please note, this change does not affect individual self-directed support and participant-hired workers.

Here’s how to get informed and stay in-the-know:

• Sign up to receive emails about the new Medicaid provider enrollment process.
• Visit the New Provider Enrollment System for Adult Long-term Care Portal page.
• Check out our town halls: Watch a recording or see the presentation in English (PDF), Hmong (PDF), and Spanish (PDF).
• Mark your calendars for a live training from September 2024 – March 2025, depending on your provider type. See the Live Training Schedule (PDF).

• Family Care and Partnership: Notice of Adverse Benefit Determination Forms
• Medical Remedial Expenses Checklist for Medicaid Long-Term Care Waiver Programs, F-00295 (Word)​

• Guidelines for Adaptive Aids in Family Care and Family Care Partnership – Service Dogs, P-01048 (PDF)
• Immunization Conversation Kit
• MCO Training and Documentation Standards for Supportive Home Care, P-01602 (PDF)
• Resource Allocation Decision (RAD) Process Infographic, P-02705 (PDF)
• Restrictive Measures Guidelines and Standards, P-02572 (PDF)
• Restrictive Measures User Guide, P-02769 (PDF)
• Self-Directed Supports in Family Care, Partnership, and PACE: A Best Practice Manual for Interdisciplinary Team Staff, P-00593 (PDF)
• Technical Assistance and Resource Series for MCOs
• Transition of Care Between Medicaid Programs or Between Agencies Within a Medicaid Program, P-02364 (PDF)

Pay for Performance (P4P) is a system where DHS pays MCOs to achieve goals related to quality. One of these goals, the Community Connections P4P, aims to increase the percentage of members who are engaged in integrated community life, active in civic engagement, and socially connected in their communities in ways that the member chooses. The MCOs created strategic plans to achieve these goals. This P4P aligns with the Long-Term Care Community Inclusion goal in the 2021 Medicaid Managed Care Quality Strategy, P-02156 (PDF).

Strategic Plan Part 1 
Part 1 of the Strategic Plan includes two sections.
1) Strategic Plan Responsibilities and Objective
2) Strategic Plan Proposed Measures, Including Measures Research

• Community Care, Inc. Pay for Performance Strategic Plan Part 1 (Word)
• iCare Pay for Performance Strategic Plan Part 1 (Word)
• Inclusa Pay for Performance Strategic Plan Part 1 (Word)
• Lakeland Care Pay for Performance Strategic Plan Part 1 (Word)
• My Choice Wisconsin Pay for Performance Strategic Plan Part 1 (Word)

Strategic Plan Part 2
Part 2 of the Strategic Plan includes three sections.
1) Strategic Plan Development
2) Strategic Plan for Community Connections and Changes in MCO Practice
3) Training and Technical Assistance Plan

MCOs start piloting Strategic Plan Part 2 in 2024. After this first pilot year, MCOs will work with DHS to expand on these plans once MCOs and DHS review what was learned in the first year.

• Community Care, Inc. Pay for Performance Strategic Plan Part 2 (Word)
• iCare Pay for Performance Strategic Plan Part 2 (Word)
• Inclusa Pay for Performance Strategic Plan Part 2 (Word)
• Lakeland Care Pay for Performance Strategic Plan Part 2 (Word)
• My Choice Wisconsin Pay for Performance Strategic Plan Part 2 (Word)
• All MCOs Pay for Performance Strategic Plan Part 2 (Word)

• DHS Memos Library
• Electronic Visit Verification
• Encounter Reporting:
  • Long-Term Care Information Exchange System (Reference materials)
  • Encounter Reporting Application
• Family Care Partnership: Drug Carve Out Resources
• ForwardHealth Portal
• Get email updates about DHS programs
• Medicaid Eligibility Handbook
• Nursing Home Reimbursement
• Request for Proposal
• Wisconsin's Functional Screen
• Wisconsin Long Term Care Advisory Council