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EMS: Information for Service Directors


This page is a resource for EMS Service Directors seeking. For additional information or clarification, please contact your regional coordinator.

Please take time to check your EMS Station's roster in E-Licensing and ensure all members listed are still with your service, removing any that are no longer on your service

Per Wis. Admin Code § DHS 110.48: An emergency medical service provider shall have a service director who shall:

  • Serve as the primary contact between the emergency medical service provider and the department.
  • Assure that all elements of the operational plan are kept current.
  • Assure that EMS personnel are properly licensed and credentialed. It is recommended that you check all staff licenses to insure they are valid and you keep a copy on file
  • Provide day-to-day supervision of the ambulance service provider's operations.

Funding Assistance Program

Funding Assistance Program (FAP)

Operational plan

Personnel management


Last revised March 23, 2023