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Data Warehouse Help

Who do I contact if I need help?

First, start with a member of your organization. Each organization has at least one person who has received training in the use of BusinessObjects Web Intelligence and the Long Term Care (LTCare) Data Warehouse. Also, check the training modules and guides found on the Training Materials page.

LTCare Universes

For information specific to LTCare Universes, contact the DHS LTCare Data Warehouse Help Desk at: VDXCLTCDWHelp@wisconsin.gov.

BusinessObjects

For BusinessObjects assistance with creating or modifying queries, working with reports, errors, and connectivity, contact the DXC DSS (Decision Support System) Help Desk at:

Password Reset

If you don't remember your password, reset it using the "Forgot your password?" link. If you continue to need help with your username or password:

Non-state staff, contact the DXC Portal Help Desk at 866-908-1363.

State staff, contact:

Last revised June 14, 2022