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Wisconsin Wayfinder: Behavioral and Mental Health

Wisconsin Wayfinder: Child Creating a Drawing With a Marker

Families know their child best, but when it comes to behavioral and mental health, it can be difficult to know where to start. In the first year of Wisconsin Wayfinder, one of the most common questions our children’s resource guides received was how to find mental and behavioral health providers for kids. To make this information easier to access, we’ve gathered some of our best recommendations here.

Know what to look for

Children can experience behavioral and mental health challenges just like adults, but their symptoms may look different. If you are concerned about your child’s well-being, you can find a list of common signs and symptoms on the Mayo Clinic's Mental Illness in Children: Know the Signs webpage.

If your child is experiencing a mental health or substance use crisis, help is available immediately. Call, text, or chat with the 988 Suicide and Crisis Lifeline to connect with a trained counselor 24/7.

Wisconsin Wayfinder: Parent on Laptop

How to find a mental or behavioral health provider

Finding the right mental health support for your child can feel overwhelming, but there are many ways to get started. Check out the Accessing Children's Mental Health Services Guide from the Wisconsin Office of Children's Mental Health. Here are some sources you might consider consulting:

  • Primary care provider: Your child’s doctor can often refer you to qualified child therapists.
  • Health insurance provider: Contact your health insurance company to learn about covered mental health services and available providers.
  • Online resources: Use websites like FindTreatment.gov or the Well Badger Resource Center to search for mental health providers in your area.
  • School support: Many school counselors can provide recommendations or connect you with local mental health services.
  • Community and parent networks: Other parents, community organizations, or local support groups may have insights on trusted providers.
  • Employee assistance programs (EAP): If you have an EAP through your job, you may be able to access mental health support for free or at a reduced cost.

Need more help?

If you still have questions or need help after reviewing these options, we’re here to assist you! Call Wisconsin Wayfinder toll-free at (877) WiscWay (877-947-2929) or contact us online. Our children’s resource guides can help you:

  • Get more information, support, and resources tailored to your child’s needs.
  • Create a plan of action while waiting for services, including tips from professionals and other parents (see: What to Do While You Wait guide).

You are not alone—many families have had similar experiences, and help is available.

Glossary

 
Last revised March 26, 2025