Residential Care Apartment Complexes
Residential care apartment complexes (RCACs) are independent apartment units that provide services including:
- Room and board.
- Up to 28 hours per week of supportive care.
- Personal care.
- Nursing services.
Contact us
For questions regarding RCACs, contact the Division of Quality Assurance (DQA):
- Email dhswebmaildqa@dhs.wisconsin.gov.
- Call 608-266-8481.
For questions about regulations, complaints, and compliance history of RCACs, you also can contact the DQA Bureau of Assisted Living Regional Offices.
Fire reporting
All fires in a licensed facility in Wisconsin must be reported to the Wisconsin Department of Health Services (DHS) within 72 hours. To report a fire, complete and submit the Health Care Facility Fire Report, F-62500.
For questions regarding fire reporting, contact DQA Fire Authority:
- Email dhsdqaplanreview@dhs.wisconsin.gov.
- Call 608-266-8016.
Additional information is provided in DQA numbered memo 23-002 (PDF).