Eligibility Management: Florence County
At the Wisconsin Department of Health Services (DHS), we are dedicated to serving people across the state. We help those who are eligible for benefits through our state and federal programs. These programs include Medicaid, BadgerCare Plus, FoodShare, and others.
We partner with county and tribal offices across the state to help you find out if you’re eligible for one of our programs. This includes helping you:
- Apply, renew, or make changes to your benefits.
- Interview for FoodShare benefits.
- Get answers to your questions.
Below is the contact information for these and other services.
Human Services Department
Agency Type: IM
Office Type: Main
Address:
501 Lake Ave
PO Box 225
Florence, WI 54121
Telephone: 888-794-5722
Office Fax: 715-528-3341
Lobby Hours:
Sunday: Closed
Monday: 7:45 a.m.–4:30 p.m.
Tuesday: 7:45 a.m.–4:30 p.m.
Wednesday: 7:45 a.m.–4:30 p.m.
Thursday: 7:45 a.m.–4:30 p.m.
Friday: 7:45 a.m.–4:30 p.m.
Saturday: Closed
Call Center Hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4 p.m.
Wednesday: 8 a.m.–4 p.m.
Thursday: 11 a.m.–4 p.m.
Friday: 8 a.m.–2 p.m.
Saturday: Closed
County-specific appointment instructions
Evening and weekend appointments may be available upon request.
Closed Mondays–Fridays from 12-12:30 p.m.
We will try to accommodate you if possible.
Suspect fraud?
Reach out to the right person among our Income Maintenance Agency Fraud Contacts (PDF).