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Eligibility Management: Dane County

At the Wisconsin Department of Health Services (DHS), we are dedicated to serving people across the state. We help those who are eligible for benefits through our state and federal programs. These programs include Medicaid, BadgerCare Plus, FoodShare, and others.

We partner with county and tribal offices across the state to help you find out if you’re eligible for one of our programs. This includes helping you:

  • Apply, renew or make changes to your benefits.
  • Interview for FoodShare benefits.
  • Get answers to your questions.

Below is contact information for these and other services.

Agency Type: IM

Office Type: Main

Address:
1819 Aberg Ave
Madison, WI 53704

Telephone: 888-794-5556

Office Fax: 608-242-7410

Lobby Hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4p.m.
Wednesday: 8 a.m.–4 p.m.
Thursday: 8 a.m.–4 p.m.
Friday: 8 a.m.–4 p.m.
Saturday: Closed

FoodShare On-demand Interview Hours

Call Center Hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4 p.m.
Wednesday: 8 a.m.–4 p.m.
Thursday: 9 a.m.–4 p.m. (2nd Thursday of the month, 9 a.m.–1 p.m.)
Friday: 8 a.m.–4 p.m.
Saturday: Closed

County-specific appointment instructions

No appointments are accepted outside of regular business hours listed.

Customers may also contact the Capital Consortium Call Center at 888-794-5556 between 8 a.m. and 4 p.m. on weekdays.

Suspect fraud?

Reach out to the right person among our Income Maintenance Agency Fraud Contacts (PDF).

Glossary

 
Last revised March 7, 2024