Eligibility Management: St. Croix County

At the Wisconsin Department of Health Services (DHS), we are dedicated to serving people across the state. We help those who are eligible for benefits through our state and federal programs. These programs include Medicaid, BadgerCare Plus, FoodShare, and others.

We partner with county and tribal offices across the state to help you find out if you’re eligible for one of our programs. This includes helping you:

  • Apply, renew, or make changes to your benefits.
  • Interview for FoodShare benefits.
  • Get answers to your questions.

Below is the contact information for these and other services.

Department of Health and Human Services

Agency Type: IM

Office Type: Main

Address:
1752 Dorset Lane
New Richmond, WI 54017

Telephone: 888-283-0012

Office Fax: 715-246-8220

Lobby Hours:
Sunday: Closed
Monday: 8 a.m.–4:30 p.m. 
Tuesday: 8 a.m.–4:30 p.m.
Wednesday: 8 a.m.–4:30 p.m.
Thursday: 8 a.m.–4:30 p.m.
Friday: 8 a.m.–4:30 p.m.
Saturday: Closed

FoodShare On-demand Interview Hours

Call Center Hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4 p.m.
Wednesday: 8 a.m.–11 a.m.
Thursday: 8 a.m.–4 p.m.
Friday: 8 a.m.–4 p.m.
Saturday: Closed


County-specific appointment instructions

No appointments are accepted outside of listed business hours.

Customers may also contact the Great Rivers Call Center at 888-283-0012.

Suspect fraud?

Reach out to the right person among our Income Maintenance Agency Fraud Contacts (PDF).

Glossary

 
Last revised February 2, 2024