Wisconsin Department of Health Services SMS Terms and Conditions

Opt-Out Information: To stop receiving text messages from DHS, text STOP to the number or code from which the text messages are being sent. If revoking your consent by texting STOP to the text message you have received, your text response should contain only the word STOP without any additional words, spaces, or characters either before or after the word. Unless you reply only with the word STOP, your intent to revoke your prior express permission may not be effective. DHS will confirm receipt of your cancellation request in a timely manner as well as indicate you will no longer receive text messages from DHS.

Message Frequency: If you have opted in to receiving text messages, you expressly consent and acknowledge that some messages are sent based on your interaction with DHS and may vary in frequency depending on your activity and your communication with DHS.

Get Help or Support: To get help or answers to your questions, call 800-362-3002. From your mobile phone, you can request that we send you an additional text message that will include relevant contact information by replying HELP to the text message you received.

Cost: Message and data rates may apply, as provided in your mobile phone service rate plan. Check with your mobile phone carrier for your plan details.

Changes in terms: DHS reserves the right to change these Terms and Conditions or cancel text messages service at any time. Any changes shall take effect when posted on this website. Your continued use and acceptance of text messages from DHS after changes are made to the Terms and Conditions are deemed as acceptance of the modified Terms and Conditions. Therefore, please check these Terms and Conditions on a regular basis to ensure that you are aware of any change.

Limitation of Liability: To the maximum extent permitted by applicable law, you hereby agree that DHS shall not be liable for any direct, indirect, consequential, special, incidental, punitive or any other damages, even if DHS has been advised of the possibility of such damage or loss, arising or resulting from or in any way relating to your use of DHS text messages. The wireless carriers are not liable for delayed or undelivered messages. Furthermore, DHS shall not be liable for the acts or omissions of third parties, including but not limited to delays in the transmission of messages.

Indemnity: To the maximum extent permitted by applicable law, you expressly agree to indemnify, defend and hold harmless DHS from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses (including reasonable attorneys' fees), judgments or penalties of any kind or nature whatsoever arising from your use or receipt of DHS text messages.

Governing law: These Terms and Conditions shall be bound by the laws of the State of Wisconsin, and any arbitration or judicial proceedings to enforce or interpret these Terms and Conditions hereof may be brought only in the State of Wisconsin.

DHS Terms and Conditions incorporated herein: You agree that for all matters not explicitly addressed herein, including general terms applicable to both email and text messages, the DHS Terms and Conditions shall apply and are incorporated herein by reference. In addition, you hereby reaffirm your agreement to DHS Terms and Conditions.