Children’s Long-Term Support: Third Party Administration for Counties
The CLTS Program Participant and Family Handbook is here!
This easy-to-use handbook was created to help families better understand the CLTS Program, so they can better access available supports and services and navigate the program with confidence.
Get the Children’s Long-Term Support Program Participant and Family Handbook, P-03689.
The third-party administration vendor for Wisconsin Department of Health Services (DHS) is Wisconsin Physicians Service (WPS). WPS processes claims on behalf of DHS.
Related topics
- CLTS Program Service Rates
- CLTS Program Timely Filing Claim Processing Changes (PDF)
- Medicaid Home and Community-Based Services (HCBS) Waiver Manual for the CLTS Waiver Program, P-02256 (PDF) (See chapter 4: Service Descriptions)
- WPS CLTS website, including Provider Portal
Training
Third Party Administrator (TPA) Update
The claims processor for the CLTS Program will transition from WPS Physicians Service (WPS) to Gainwell Technologies, LLC. (GWT). The anticipated date of this transition is May 5, 2025. This page provides information on the current processes through WPS.
Contact
For more information, contact:
WPS CLTS Customer Service Call Center
Phone: 877-298-1258
Monday through Friday