Do's and Don'ts When Interacting with a Person who is Blind

When speaking with a person who is blind

• DO identify yourself, especially when entering a room. Don't say, "Do you know who this is?"
• DO speak directly to the individual. Do not speak through a companion. Unless they are hard of hearing, they can speak for themselves.
• DO give specific directions like, "The desk is five feet to your right," as opposed to saying, "The desk is over there."
• DO give a clear word picture when describing things to an individual with vision loss. Include details such as color, texture, shape and landmarks.
• DO use their name when addressing them. This lets them know you are speaking to them, and not someone else in the room.
• DON'T shout when you speak. They can't see but often have fine hearing.
• DON'T be afraid to use words like "blind" or "see." Their eyes may not work, but it is still, "Nice to see you."

If you see a blind person who seems to be in need of assistance

• DO introduce yourself and ask the person if he needs assistance.
• DO provide assistance if it is requested.
• DO respect the wishes of the person who is blind.
• DON'T insist upon trying to help if your offer of assistance is declined.

If a blind person asks you for directions

• DO use words such as "straight ahead," "turn left," "on your right."
• DON'T point and say, "Go that way," or, "It's over there."

If you are asked to guide a blind person

• DO allow the person you are guiding to hold your arm and follow as you walk.
• DO move your guiding arm behind your back when approaching a narrow space so the person you are guiding can step behind you and follow single-file.
• DO hesitate briefly at a curb or at the beginning of a flight of stairs.
• DO tell the person you are guiding whether the steps go up or down.
• DO allow the person you are guiding to find the handrail and locate the edge of the first step before proceeding.
• DON'T grab the person you are guiding by the hand, arm, or shoulder and try to steer him.
• DON'T grab the person's cane or the handle of a dog guide's harness.
• DO refer to Sighted Guide Techniques for more information.

General guidelines

• DON'T pet, feed, or distract a guide dog. They are not pets; they are working companions on whom a Blind person depends.
• DO treat Blind people as individuals. People with visual disabilities come in all shapes, sizes, and colors. They each have their own strengths and weaknesses, just like everyone else.