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Medicaid: Estate Recovery Program

Upcoming changes to the NEMT manager

In August of 2022, Veyo, the current manager for non-emergency medical transportation (NEMT) in Wisconsin, was purchased by Medical Transportation Management (MTM), Inc.

Veyo has started their transition to MTM in Wisconsin. The Wisconsin NEMT program has begun using MTM Link, the MTM ride scheduling and mileage reimbursement system. There are no changes to NEMT covered services.

For information about the transition, visit the Medicaid NEMT Manager webpage or the Veyo Wisconsin website.

If you need help with your trip during the transition, call 866-907-1493 and select the Where's My Ride option.

What is the Estate Recovery Program?

Wisconsin provides long-term care services to Medicaid members who are covered by:

To pay for this coverage, the Wisconsin Estate Recovery Program works to recover some of the money from the assets of members and their dependents who no longer need it. The recovered money goes back into the budget to pay for long-term care services for other members. Federal and state law require this recovery.

The program seeks repayment for long-term care services including:

  • Community-based long-term care program services.
  • Home care.
  • Nursing home services.
  • Personal care services.

Members who are age 55 or older, living in the community, and who are not receiving services related to long-term care or any services through the Wisconsin Chronic Disease Program will not be affected by estate recovery.

Program information for members

For more information

  • Contact your local agency.
  • Call Member Services at 800-362-3002, 711 or 800-947-3529 (TTY).
  • Call the Estate Recovery Program at 608-264-6755 or 608-264-7739.
Last revised March 13, 2023