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Medicaid Promoting Interoperability Program Contacts

The Wisconsin Medicaid Promoting Interoperability (PI) Program is now closed. The last day eligible professionals could receive an incentive payment was December 31, 2021. This content will remain in place for historical reference until the end of September 2023.


Subscribe to the eHealth program emails for information about Wisconsin's ongoing health information technology policies and initiatives.

Provider Services

If you have any questions regarding the Wisconsin Medicaid Promoting Interoperability Program, formerly known as the Electronic Health Record (EHR) Incentive Program, or if you are having difficulty with the application process, the following resources are available to assist you.

Available Resources Contact Information Service Area
Wisconsin Provider Services Help Desk 800-947-9627 Technical difficulties
Wisconsin Medicaid Promoting Interoperability Program Mailbox Wisconsin Medicaid Promoting Interoperability Program policy and application requirements


Public Health Meaningful Use Registration

The Wisconsin Department of Health Services (DHS), Division of Public Health (DPH), launched a registration system called Public Health Registration for Electronic Data Submission System (PHREDS). PHREDS is now the only way to register for electronically reporting data to the following DPH programs:

  • Cancer Data
  • Electronic Case Reporting
  • Immunizations
  • Laboratory Results for Reportable Conditions
  • Syndromic Surveillance

Detailed information about Public Health Reporting measures for Eligible Professionals and Eligible Hospitals.

Wisconsin Health Information Technology Programs

Medicaid Health IT Extension Program

Supported by MetaStar and funded by DHS, the Medicaid Health IT Extension Program offers free expert assistance to Wisconsin Medicaid-enrolled health care providers as they participate in the Promoting Interoperability Program using certified EHR technology.

An independent, nonprofit quality improvement organization, MetaStar began its work in health IT by establishing the federally designated Wisconsin Health Information Technology Extension Center (WHITEC) in 2010. Since the inception of the Medicaid Health IT Extension Program in 2015, over 1,400 providers in Wisconsin have received assistance through the program.

The Medicaid Health IT Extension Program has a team of experienced local professionals with extensive knowledge of the Wisconsin medical community and a deep understanding of Promoting Interoperability requirements.

Free services provided by MetaStar include:

  • Vendor-neutral EHR selection, implementation, and workflow guidance
  • Promoting Interoperability education and consulting tailored to the needs of the practice, including best practices to meet current objectives, attestation assistance, audit preparation, and clinical quality measure guidance
  • Public health registration and guidance
  • Health Insurance Portability and Accountability Act of 2009 (HIPAA) security risk assessments

For more information or to sign up for assistance, please email the Health IT Extension Program.

Wisconsin Statewide Health Information Network (WISHIN)

The Wisconsin Statewide Health Information Network (WISHIN) is leading the way to enable Health Information Exchange (HIE) in Wisconsin. As the state-designated entity for HIE, WISHIN has been working to create a network that will give health care providers a secure system to access medical information where they need it – when they need it.
As an independent not-for-profit organization, WISHIN is dedicated to bringing the benefits of widespread, secure, interoperable health information technology to patients and caregivers throughout the state.

WISHIN’s statewide health information network connects physicians, clinics, hospitals, pharmacies, and clinical laboratories across Wisconsin in order to promote and improve the health of individuals and communities. WISHIN provides information-sharing services that facilitate electronic delivery of the right health information at the right place and right time, to the right individuals.

Statewide electronic health information exchange (HIE) offers the promise of timely, relevant information that can lead to better clinical decisions, less duplication, more effective transitions of care, and reduced administrative costs. It all adds up to better information and better outcomes. And that’s better for patients and caregivers alike.

To learn more about WISHIN and about the benefits of HIE, go to

Last revised February 10, 2022