Substance Use: Provider Information

This page is for professionals who provide substance use services.

If you are looking for information on substance use services in your community, call 211 or 833-944-4673 for the Wisconsin Addiction Recovery Helpline or visit addictionhelpwi.org. Recovery.com also provides a searchable database of Wisconsin substance use services providers.

Rules and regulations

Virtual meetings: Wis. Admin. Code ch. DHS 75 outpatient providers

All providers of outpatient services certified under Wis. Admin. Code ch. DHS 75 are encouraged to participate in virtual meetings with staff from the Division of Care and Treatment Services, Division of Medicaid Services, and Division of Quality Assurance.

Join our email list to receive meeting notifications.

Resources: Wis. Admin. Code ch. DHS 75 providers

Signatures Required for DHS 75 Outpatient Services (PDF)
This job aid explains the signatures required on documentation for the key pieces of outpatient care.

Signatures Required for DHS 75 Residential/Withdrawal Management Services (PDF)
This job aid explains the signatures required on documentation for the key pieces of residential and withdrawal management services.

Paper-Based ASAM Criteria Assessment Interview Guide
This free document from the American Society of Addiction Medicine is designed to increase the quality and consistency of patient assessments and treatment recommendations.

Frequently asked questions: Wis. Admin. Code ch. DHS 75

Select a category below to see answers to frequently asked questions in the category.

CLAS Standards implementation

The Division of Care and Treatment Services is requiring select contracted providers to implement the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (also known as the CLAS Standards).

Contracts with the Bureau of Prevention Treatment and Recovery initiated and renewed after January 1, 2024, include a revised Exhibit 4 that outlines expectations for providers related to CLAS Standards implementation.

Under the revised Exhibit 4, providers are expected to:

  • Learn about the CLAS Standards.
  • Form a team dedicated to CLAS Standards implementation.
  • Complete the CLAS Standards Assessment Planning Tool.
  • Create a CLAS Standards implementation plan for the length of the grant.
  • Work on implementing the CLAS Standards during the grant period.
  • Review the CLAS Standards implementation plan each contract year and make updates as needed.

Key documents for CLAS Standards implementation

Contact the Division of Care and Treatment Services at DHSDCTSCLAS@dhs.wisconsin.gov with questions regarding CLAS Standards implementation expectations.

Training opportunities

UW Addiction Consultation Provider Hotline

The UW Addiction Consultation Provider Hotline offers on-call help to health care providers who seek support and direction to treat patients with substance use issues. This includes addictions to alcohol, nicotine, marijuana, opioids, and stimulants. This hotline is operated by the UW-Madison School of Medicine and Public Health and UW Health. It is open to all health care providers statewide under a grant from the Wisconsin Department of Health Services. Health care providers do not need to be affiliated with UW-Madison or UW Health to use the service.

Priority admission to treatment

All providers of substance use treatment must prioritize admission to services to the following populations in the following order [Wis. Admin Code § DHS 75.24 (10)]:

  • Pregnant women injecting drugs
  • Pregnant women using alcohol or drugs in any way
  • Any person injecting drugs
  • People using alcohol or drugs in any way

Display this poster in the lobby or waiting area of the substance use treatment program:

This poster can be printed on an office printer. Write the phone number for the substance use treatment program or place a sticker with this information in the space provided.

For questions or concerns about the priority admission order and requirements, send an email to DHSWEBMAILDCTS@dhs.wisconsin.gov.

When a waitlist exists for services for pregnant women, providers must either initiate interim services or notify the Division of Care and Treatment Services within two business days by calling 608-266-2717 or emailing DHSWEBMAILDCTS@dhs.wisconsin.gov.

When a waitlist exists for services for individuals who inject drugs, providers must either initiate interim services or notify the Division of Care and Treatment Services within 14 business days by calling 608-266-2717 or emailing DHSWEBMAILDCTS@dhs.wisconsin.gov.

Social media posts to promote priority admission to treatment for pregnant women

Agencies providing substance use treatment services should promote priority admission for pregnant women. Use social media posts created by the Division of Care and Treatment Services. Email DHSDCTSCOMMS@dhs.wisconsin.gov for customized versions of the images for these posts with your agency logo and contact information. Please allow at least three business days for your request to be processed.

Three social media posts promoting promoting substance use treatment for pregnant women

Substance use services registries and directories

DHS is working with Recovery.com to build a searchable database of Wisconsin providers of substance use services. Complete this online form to build or enhance a provider profile on Recovery.com

Providers who engage with Recovery.com should also consider sharing or updating their information with the Wisconsin Addiction Recovery Helpline, which is operated by 211 Wisconsin, to ensure all public databases with information on substance use services in Wisconsin contain the same information.

Contacts

Last revised March 10, 2025