If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

Provider Types Regulated by DQA

DQA Listservs

Consumer Information

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Assisted Living Survey Guide
Useful Sites Referencing Standards of Practice

Abuse Investigation

• DDES Information Memo 2004-03, "Domestic Violence in Later Life and Sexual Assault Incidents Occurring in Facility Settings – A Resource Memo"

Nursing Standards

• American Nurses Association Standards of Practice
• Michigan Department of Community Programs, Best Practice Information

Pain

• "Acute Pain Management in the Elderly, Evidence-Based Protocol"
  Order from The University of Iowa Gerontological Nursing Interventions Research Dissemination Core
• Acute Pain Management: Operative or Medical Procedures and Trauma - Clinical Practice Guideline Number 1, Agency for Health Care Policy and Research, U.S. Department of Health and Human Services
• American Geriatrics Society Clinical Practice Guideline
  The Management of Persistent Pain
• American Pain Foundation - For Bill of Rights, select "Publications from APF"
• American Society for Pain Management Nursing
• Clinical Practice Guideline: Pain Management in the Long-Term Care Setting, 1999, revised 2003 - American Medical Directors Association
• The Palliative Care Program, Medical College of Wisconsin
  • Palliative Care Program Educational Manuals
• Quality Improvement Guidelines for the Treatment of Acute Pain and Cancer, American Pain Society
• Wisconsin Pain Initiative (American Alliance of Cancer Pain Initiatives)

Personal Care

• Bathing Without a Battle - A joint production of the Cecil G. Sheps Center of the University of North Carolina at Chapel Hill and the Oregon Health and Science University, in conjunction with the Institute of Aging of the University of North Carolina at Chapel Hill and EO Studios, Inc., Athens GA

Pressure Ulcers

• Feet Can Last a Lifetime - A Health Care Provider's Guide to Preventing Diabetes Foot Problems (PDF) - A joint program of the National Institutes of Health and the Centers for Disease Control and Prevention.
• National Guideline Clearinghouse
  • Pressure Ulcers in Adults: Prediction and Prevention, Clinical Practice Guideline Number 3
  • Treatment of Pressure Ulcers, Clinical Practice Guideline Number 15
• National Pressure Ulcer Advisory Panel
• "Prevention of Pressure Ulcers - Evidence-Based Protocol" - Order from The University of Iowa Gerontological Nursing Interventions Research Dissemination Core

Abuse Investigations

• Revised Caregiver Misconduct Reporting Requirements For Entities Regulated by the Division of Quality Assurance, BQA memo 04-028

Restraints

• Counting, Using, and Reducing Physical Restraints, BQA Memo 98-003
• Hospital Beds and the Vulnerable Patient, The Hospital Bed Safety Work Group, U.S. Food and Drug Administration (includes information on Vail Bed Alert)
• Providing a Quality Life While Avoiding Restraints (PDF, 497 KB) - Guideline for Education - Jointly developed by the Division of Quality Assurance, the Wisconsin Board on Aging and Long Term Care and the Wisconsin Medical Directors Association
• "Restraints - Research -Based Protocol" - Order from The University of Iowa Gerontological Nursing Interventions Research Dissemination Core

Fall Prevention

• Clinical Practice Guideline: Falls and Falls Risk, 1998, American Medical Directors Association
• Guideline for the Prevention of Falls in Older Persons (PDF, 178 KB), American Geriatrics Society, British Geriatrics Society, and American Academy of Orthopaedic Surgeons Panel on Falls Prevention
• "Prevention Of Falls - Research -Based Protocol" - Order from The University of Iowa Gerontological Nursing Interventions Research Dissemination Core
• The Vanderbilt Fall Prevention Program, a comprehensive program for prevention of falls and injuries in long-term care residents - Wayne A. Ray, Ph.D. Dept of Preventive Medicine Vanderbilt University School of Medicine 1998

Infection Control

• Association for Professionals in Infection Control and Epidemiology
• Centers For Disease Control And Prevention:
  • CDC Definitions of Nosocomial Infections (PDF)
  • Guideline for Hand Hygiene in Health-Care Settings (PDF)
  • Guideline for Isolation Precautions in Hospitals
• Guideline For  Isolation Precautions:  
  • Preventing Transmission of Infectious Agents in 
    Healthcare Settings 2007

Food Safety

• Four Simple Steps to Keep Food Safe from Harmful Bacteria - Partnership for Food Safety Education

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Last Revised: October 29, 2009