Department of Health Services Logo

 

Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

Provider Types Regulated by DQA

DQA Listservs

Consumer Information

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Division of Quality Assurance (DQA) Nursing Home Consultation List

Introduction | Rules_&_Regulations | Forms | Providers | Contacts | What's_Happening | Publications | Related Sites


The Division of Quality Assurance (DQA) is committed to improving resident care outcomes. One of the ways DQA practices this commitment is through clinical consultation.

DQA consultation staff are available to provide facilities information related to quality of life and quality of care in nursing homes.

Please find below a resource list that will guide you to the correct information source. If you are unsure who to contact, please E-mail the Division of Quality Assurance, or call (608) 266-8481.

For Information on:

Contact: (phone number information listed below)

Active Treatment - ICF/MR

Dinh Tran, Sherri Olson, Kitty Friend

Activity Programming

Vicky Griffin, Dinh Tran

ADL Functional Assessment

Vicky Griffin

Advanced Directives

Vicky Griffin, Dinh Tran

Assessment - NH, General

Vicky Griffin, Pat Virnig

Behavioral Problems

Vicky Griffin, Dinh Tran

Care Planning - NH

Vicky Griffin, Pat Virnig

CMS Functions - General

Vicky Griffin, Pat Virnig

Compliance History

Regional Offices

Dehydration

Kitty Friend, Vicky Griffin, Pat Virnig

Dementia

Vicky Griffin, Pat Virnig, Dinh Tran

Developmental Disability Levels of Care

Sherri Olson, Dinh Tran

Diet Modification

Kitty Friend

Dietary Services

Kitty Friend

Dining

Kitty Friend

Dysphagia

Kitty Friend

Environmental Issues

Dinh Tran

Falls Assessment

Vicky, Griffin, Marianne Missfeldt

Feeding Assessment

Kitty Friend

Fire Reporting (within 72 hours)

Flip Varsos

Food Safety - Infection Control

Kitty Friend

Food Service - Operations

Kitty Friend

Home Health Regulations

Marianne Missfeldt, Mary Jo Sutton

Hospice Regulations

Marianne Missfeldt

Incontinence - Urinary/Bowel

Vicky Griffin, Pat Virnig

Infection Control

Vicky Griffin, Pat Virnig

Infectious Waste

Vicky Griffin, Pat Virnig

Level of Care Determinations

Pat Virnig, Vicky Griffin

Life Safety Code

Regional Offices

Malnutrition

Kitty Friend

Medical Records - General

Vicky Griffin, Pat Virnig

Medical Social Services

Vicky Griffin, Dinh Tran, Pat Virnig

Medication Administration

Doug Englebert

Menu Planning

Kitty Friend

Minimum Data Set - Automation

Chris Benesh

Minimum Data Set - Coding

Peg Katz

OASIS - Automation

Chris Benesh

OASIS - Coding

Mary Jo Sutton, Marianne Missfeldt

Pain Management

Doug Englebert, Vicky Griffin

Palliative Care

Marianne Missfeldt

Patient Rights-Hospice

Marianne Missfeldt

Pharmacy

Doug Englebert

Plans of Correction

Vicky Griffin, Dinh Tran, Pat Virnig

Policy and Procedure Development

Vicky Griffin, Pat Virnig

Pressure Sore - Assessment

Vicky Griffin, Pat Virnig

Program Plan - ICF/MR

Sherri Olson, Dinh Tran

Psychosocial Well-Being Assessment

Dinh Tran

Regulations - General

Regional Offices, Paul Peshek, Bob Huncosky

Resident Assessment Instrument

Peg Katz

Resident/Client Abuse

Dinh Tran

Resident Rights

Dinh Tran

Restraints - Physical

Vicky Griffin, Pat Virnig

Social Services

Dinh Tran

Standard Precautions

Vicky Griffin

State Licensure - Medicaid/Medicare Certification

Gail Hansen

Surety Bonds

Dinh Tran

Training Requests

Leann Graffin

Traumatic Brain Injury (new programs only)

Lydia Reitman

Tube Feeding

Kitty Friend

Waivers Gail Hansen
Life Safety Code - Lisa Imhof

Phone Numbers:

  • Regional offices and contacts

  • Benesh, Chris - (608) 266-1718

  • Englebert, Doug - (608) 266-5388 or (262) 538-0271

  • Friend, Kitty - (414) 227-4106

  • Graffin, Leann - (608) 267-1438

  • Griffin, Vicky - (414) 227-4705

  • Hansen, Gail - (608) 266-2966

  • Huncosky, Bob - (608) 266-9697

  • Imhof, Lisa - (608) 266-2702

  • Katz, Peg - (715) 836-6748

  • Missfeldt, Marianne - (715) 836-4036

  • Olson, Sherri - (715) 836-2299

  • Peshek, Paul - (608) 267-0351

  • Reitman, Lydia - (608) 266-7881

  • Sutton, Mary Jo - (920) 983-3188

  • Tran, Dinh - (608) 266-6646

  • Varsos, Flip - (608) 267-3745

  • Virnig, Pat - (608) 266-8886

Last Updated: March 19, 2009