Department of Health Services Logo

 

Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

Provider Types Regulated by DQA

DQA Listservs

Consumer Information

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

DQA Webcasts

Below are links for training being presented or sponsored by the Division of Quality Assurance (DQA).

Webcast Available For Viewing Up To One Year After The Date

Type

Title

Date

Description/Handouts

Webcast

OASIS and OBQM:  The Basics (Webcast, help)

August 26, 2009

OASIS & OBQM - PowerPoint (PDF, 107 KB)
OBQM.OBQI Accessing Reports
(PDF, 3 360 KB)
S&C.01-06.OBQM Reports
(PDF, 25 KB)
Sample - OBQM
(PDF, 38 KB)

Webcast

Quality of Life & Environment Tags Changes (Webcast, help)

June 12, 2009

Revisions to Quality of Life and Environment Tags - PowerPoint (PDF, 82 KB)

Nursing Homes

Webcast

F309 Quality of Care Training (Webcast, help)

March 26, 2009

Dialysis:
CMS S&C Letter
02-39 (PDF, 18 KB)
CMS S&C Letter
04-24 -Part 1 
(PDF, 73 KB)

CMS S&C Letter 
04-24 -Part 3 
(PDF, 46 KB)

CMS S&C Letter
04-37 (PDF, 64 KB)

Hospice:
BQA Memo 01-042
Attachment 
01-042a(1)
(PDF, 82 KB)

MDS:
S&C Letter 05-014 
(PDF, 55 KB)

Revised QOC
Guidance:
CMS S&C Letter
09-022.01  
(PDF, 69 KB)

PowerPoint - 42 CFR 483.25 (F309)  
(PDF, 118 KB)

Webcast

DHS 83 Industry Training - Module 1 (Webcast, help)

March 9, 2009 PowerPoint - Module 1
(PDF, 90 KB)
Webcast

DHS 83 Industry Training - Module 2 (Webcast, help)

March 9, 2009 PowerPoint - Module 2 
(PDF, 95 KB) 
Webcast

DHS 83 Industry Training - Module 3 (Webcast, help)

March 9, 2009 PowerPoint - Module 3
(PDF, 67 KB)
Webcast

DHS 83 Industry Training - Module 4 (Webcast, help)

March 9, 2009 PowerPoint - Module 4 
(PDF, 101 KB)
Webcast

Liability Notices & Beneficiary Appeal Rights

February 5, 2009  
Webcast

Here's Why You Need to Know About Me:  Part 2 (Webcast, help)

February 4, 2009  
Webcast

Do You Know Me:  Part 1 (Webcast, help)

January 21, 2009 The Leadership Case for Consistent Assignment
Webcast Changing The Way We Care (Webcast, help) October 29, 2008  
Webcast

Starting Up an Adult Family Home (Webcast, help)

September 10, 2008

Adult Family Home - PowerPoint (PDF, 358 KB)

AFH Verification of Completion Form (PDF, 25 KB)

Webcast

DQA-F325: Nutrition (Webcast, help)

August 29, 2008

F325 Nutrition Handout (PDF, 20 KB)
F325 PowerPoint
(PDF, 73 KB)

Webcast

F371: Sanitary Conditions (Webcast, help)

August 28, 2008

F371: Sanitary Conditions - PowerPoint (PDF, 567 KB)
TCS Foods
(PDF, 54 KB)
FC Reference Sheet (PDF, 39 KB)
Evaluation
(exit DHS)

Webcast

DQA - Resident to Resident Abuse, Introduction (Webcast, help)

DQA - Resident to Resident Abuse Part 1 (Webcast, help)

DQA - Resident to Resident Abuse Part 2 (Webcast, help)

DQA - Resident to Resident Abuse Part 3 (Webcast, help)

January 31, 2008

 

 

PowerPoint Part 1 (PDF, 92 KB)
Certificate Part 1 (PDF, 59 KB)

PowerPoint Part 2 (PDF, 464 KB)
Certificate Part 2
(PDF, 59 KB)

PowerPoint Part 3 (PDF, 61 KB)
Certificate Part 3
(PDF, 59 KB)

Additional Handouts Part 3
(PDF, 131 KB)
Preventing Resident Abuse
(PDF, 21 KB)
Investigation of Injuries of Unknown Source
(PDF, 25 KB)
Abuse Investigation
(PDF, 25 KB)
Protection of Residents
(PDF, 19 KB)
Reporting Abuse
(PDF, 22 KB)

DDES Memo (PDF, 186 KB)
OQA Memo (PDF, 40 KB)

Webcast

Home Health Application Process (Webcast, help)

December 12, 2007

Home Health Application Information (PDF, 447 KB)

Home Health State Rules and Federal Condition of Participation (PDF, 91 KB)

Webcast

DQA - A Clinical Guide to the F314 Tag (Webcast, help)

October 15, 2007

Pressure Ulcer and the F314 Surveyor Guide (PDF, 2605 KB)

Online Evaluation (exit DHS)

Webcast

F373 - New CMS Paid Feeding Assistance (Webcast, help)

September 27, 2007

Nursing Homes - Issuance of New Tags (PDF, 64 KB)

State Operations Manual (PDF, 358 KB)

Paid Feeding Assistants - PowerPoint (PDF, 59 KB)

BQA Memo 04-008 Wisconsin's Feeding Assistant Program Requirements (PDF, 173 KB)

Online Evaluation  (exit DHS)

Webcast

FOCUS 2007 - ABCs of Incontinence Care

FOCUS 2007 - Personality Disorders

FOCUS 2007 - Best Practice: Evidenced-Based Practice to Improve Patient Outcomes

August 8, 2007

ABCs: Assessment, Behavioral Treatment and Containment (PDF, 1524 KB)

An Overview of Personality Disorders (PDF, 52 KB)

Best Practice to Improve Patient Outcome (PDF, 99 KB)

Webcast F323 - Accidents and Supervision (Webcast, help)

July 26, 2007

F323 PP Handout (PDF, 181 KB)

F323 - Provider Case Study (PDF, 19 KB)

S&C Letter 07-25- Issuance of Revised Guidance for Accidents and Supervision (PDF, 65 KB)

S&C-07-25.02 - Accidents and Supervision Advanced Guidance to Surveyors (PDF, 604 KB)

S&C-07-22 Clarification of Terms used in the definition of Physical Restraints (PDF, 34 KB)

Top 10 Federal Deficiencies YTD 2007 (PDF, 33 KB)

CMS Restraint Broadcast for 8/3/2007 (PDF, 39 KB)

Online Evaluation 

Webcast

Part One: Serious and Persistent Mental Illnes (Webcast, help)

Part Two: Alzheimer's Disease and Related Disorders (Webcast, help)

June  21, 2007

Chronic Mental Illness in LTCF (PDF, 272 KB)

Certificate of Viewing (PDF, 58 KB)

Part Two:
Alzheimer's disease and related disorder  - PowerPoint
(PDF, 40 KB)

Non-pharmacological Interventions for individuals with Dementia - PowerPoint (PDF, 229 KB)

Pharmacotherapy of BPSD - PowerPoint (PDF, 111 KB)

Certificate of Viewing  (PDF, 59 KB)

Webcast

The Importance of Good Oral Care - Health and Legal Implications for Long Term Care and Assisted living Facilities (Webcast, help)

May 17, 2007 
"live" 10:00a.m. to 12:00

This is for LTC and AL staff. Info. about the health risks associated with poor oral care, strategies for care staff to promote good oral hygiene, will outline potential regulatory and legal consequences for failing to attend to an individual's oral health.

Oral Care Provided by CNA (PDF, 100 KB)

Oral Care PowerPoint (PDF, 2868 KB)

Webcast

F329 Unnecessary Medications Course (Webcast, help)

March 26, 2007

Six Medication Management Considerations

Webcast

A Brief Overview of Mental Illness

Working with Angry People and Chronic Callers

Risk Assessment: Suicide and Violence (Webcast, help)

December 1, 2006

A description of Dr. Diamond's presentation (PDF, 10 KB)

Mental Illness PowerPoint  (PDF, 545 KB)

Angry Chronic PowerPoint (PDF, 72 KB)

Risk Assessment PowerPoint (PDF, 344 KB)

 

Webcast

Nursing Home Pharmacy Guidance Update Session 1 (Webcast, help)

November 21, 2006

State Operations Manual (PDF, 52 KB)

Unnecessary Drugs (PDF, 1470 KB)

Pharmacy Services (PDF, 368 KB)

Investigative Protocol Short Form (PDF, 35 KB)

Webcast

Adult Protective Services and Guardianship (Webcast, help)

November 21, 2006

APS and Guardianship PowerPoint (PDF, 371 KB)

Webcast

OQA-Quality Assurance Privilege (Webcast, help)

October 26, 2006

Quality Assurance Committee Information & Its Privileged Status (PDF, 27 KB)

QA Privilege Case Studies (PDF, 13 KB)

QA Privilege PowerPoint (PDF, 306 KB)

Link to Evaluation (exit DHS)

Webcast

New Wisconsin Laws-Guardianship and Adult Protective Service (Webcast, help

October 19, 2006

New Wisconsin Law PowerPoint (PDF, 146 KB)

Webcast

OQA - LTC:  Immunization and the Survey Process (Webcast, help)

September 27, 2006

 

Webcast

Culture Change and Compliance (Webcast, help)

September 15, 2005

CMS View on  Regulations and Complaince

Webcast

Nursing Home Care Eligibility via MDS Algorithm (Webcast, help)

June 5, 2006, 10:00 a.m.

Dr. Ann Pooler will present a tutorial explaining the logic of her computer program.

Nursing Home Care Eligibility - Slides (PDF, 55 KB)

Handout: Nursing Home MDS LOC Logic (PDF, 32 KB) (revised 8/18/06)

Nursing Home Care Eligibility via MDS Algorithm Question and Answer Document 6/23/06 (PDF, 30 KB)

Provider Training Opportunities

All Providers: Check out the Centers for Medicare & Medicaid Services (CMS) Internet Webcast site  http://surveyortraining.cms.hhs.gov/ (exit DHS) for presentations on MDS, OASIS, standards of care, quality initiatives, etc.

  • Viewers, after registering, can view webcasts on their own computers up to one year after the presentation date.

PDF: The free Acrobat Reader® software is needed to view and print portable document format (PDF) files. Learn more.

Last Updated: September 25, 2009