Aging and Disability Resource Centers

The place for information and assistance!

Aging and Disability Resource Centers (ADRCs) are the first place to go with your aging and disability questions. ADRCs are service centers that provide a place for the public to get accurate, unbiased information on all aspects of life related to aging or living with a disability. These centers are friendly, welcoming places anyone can contact to receive information and assistance regarding not only the public benefits that may be available, but all of the programs and service available throughout the area. Individuals, concerned families or friends, or professionals working with issues related to aging, physical disabilities, developmental disabilities, mental health issues, or substance use disorders, can receive information specifically tailored to each person's situation. ADRC services can be provided at the Center, or via telephone or through a home visit, whichever is more convenient to the individual seeking help.

Video: Introduction to Aging and Disability Resource Centers 9 minute video (help)

Finding an ADRC (PDF 46 KB) Updated November 11, 2009

Pre-Admission Consultation (PAC)

Up-Coming Trainings:

• Introduction to Medicaid - One day training offered at 5 locations throughout the state in the month of November.
  • Registration (PDF, 133 KB)
  • Training Agenda (PDF, 75 KB)

Contract Information

• 2009 Exhibit 1: Scope of Service (PDF, 172 KB)

Application To Be An ADRC

• Application Instruction and Forms to contract as an ADRC (PDF, 206 KB)
  • Appendix A - Notice of Intent to Submit an Application (DHS Form F-00054, Word 50 KB)
  • Appendix B - Aging and Disability Resource Center Application Form (Word, 362 KB)
  • Budget worksheets - Aging and Disability Resource Center Annual Budget (DHS Form F-00052A, Excel 45 KB)

Application To Have A Tribal Aging and Disability Resource Specialist

• Application for Tribal Aging and Disability Resource Specialist (PDF, 285 KB)
• Tribal Aging and Disability Resource Specialist Position Description (PDF, 20 KB)
• MOU Between the Tribe and the ADRC When They Have A Tribal Aging and Disability Resource Specialist (PDF, 41 KB)

Resource Centered - Technical Assistance Issues

• #09-2 Pre-Admission Consultation (PAC) (PDF, 98 KB)
• #09-1 Enrollment Counseling (PDF, 473 KB) REVISED 3/31/09
  • A Guide for People Who Are on a Waiting List for Publicly Funded Long-Term Care
  • What is an Aging and Disability Resource Center?
  • What is the Long-Term Care Functional Screen and How is It Used?
  • Which Long-Term Care Program is Best for Me?
  • Tell Me More About Family Care
  • Interdisciplinary Teams in Family Care
  • Tell Me More About Family Care Partnership
  • Interdisciplinary Teams in Family Care Partnership
  • Tell Me More About Programs of All-Inclusive Care for the Elderly (PACE)
  • Interdisciplinary Teams in Programs of All-Inclusive Care for the Elderly (PACE)
  • Key Differences between Family Care, FC Partnership and PACE
  • What Will Change From the Medicaid Waiver Programs to IRIS (Include, Respect, I Self-Direct)
  • Tell Me More About Self-Directed Supports in Managed Care
  • Tell Me More About IRIS
  • Key Questions: Highlighting differences between options for self-direction in Family Care and IRIS
  • Covered Services in Wisconsin's Long-Term Care Programs
  • Family Care Benefit Packages: Nursing Home & Non-Nursing Home Level of Care
  • Non-Nursing Home Level of Care Benefit Options
  • What Will Change From the Medicaid Waiver Programs to Managed Long-Term Care
• 08-3 Enrollment Counseling (Replaced by 09-1)
• 08-2 I&A Program Development and Implementation  
         (PDF, 144 KB)
  • Sample MOU - ADRC and 211  (PDF, 118 KB)
• #07-1 Enrollment Process (Word, 301 KB)
  • Draft Notice of Non-Nursing Home Level of Functional Eligibility (Word, 34 KB)

IRIS Self-Directed Supports Waiver

• ADRC Implementation of IRIS

• IRIS Waiver - Home Page

• IRIS Independent Consulting Agency (Exit DHS)

Program Participation System (PPS)

PPS is a new system that will track participation in the IRIS and managed care programs.

Forward Health

• Resource Centers and the New Forward Health interChange Portal (PDF, 496 KB)

• Resource Center Supplemental Documentation for Member Eligibility Verification via the Partner Portal (PDF, 428 KB)

Centralized Enrollment

• Managed Long-Term Care Expansion 
  • Centralized Enrollment Information 

ADRC Development Information Series

• Info Series #1: Framework for Developing Aging and Disability Resource Centers in Conjunction with Managed Care Expansion (PDF, 26 KB)

• Info Series #2: Building an Aging and Disability Resource Center (PDF, 31 KB)

• Info Series #3: Aging and Disability Resource Center Vision (PDF, 29 KB)

• Info Series #4: Organizational Separation between ADRCs and Managed Care Organizations (PDF, 35 KB)

• Info Series #5: Physical Plant of the Aging and Disability Resource Center (PDF, 40 KB)

• Info Series # 6: Planning for Information and Assistance (I&A) Service (PDF, 28 KB)

• Info Series #7: Multi-County Aging and Disability Resource Centers (PDF, 49 KB)

• Info Series #8: Funding schedule revised, see Bulletin #14
  Informational Materials Regarding Funding of Aging and Disability Resource Centers (PDF, 154 KB)

• Info Series #9: Planning for Disability and Elderly Benefit Specialists (PDF, 24 KB)

• Info Series #10: Role of Wisconsin's Aging Network in the Planning, Development and Operation of an ADRC (PDF, 27 KB)

• Info Series #11: Older Americans Act Funding and ADRCs (PDF, 33 KB)

• Info Series #12: ADRC Readiness Checklist (Revised June 1, 2007; PDF, 132 KB)

  • Info Series #12: ADRC Readiness Checklist (Word, 180 KB)

• Info Series #13: ADRC Cost Model Budgeting Tool (PDF, 141 KB)

• Info Series #14: Financial Incentives in Support of Multi-County Aging and Disability Resource Centers (PDF, 68 KB)

• Info Series #15: Elderly Benefit Specialist in State Funded ADRCs and ADRC Staff Positions Funded by Multiple Sources (PDF, 37 KB) See also Info Series #19

• Info Series #16: ADRC Governing Boards  (PDF, 35 KB)

• Info Series #17: Regional Long-Term Care Advisory Committees (PDF, 29 KB) 

• Info Series #18: ADRC Services For People with Mental Illness and Substance Use Disorders (PDF, 38 KB)

• Info Series #19: Elderly Benefit Specialists Eligibility for Federal Match in State Funded ADRCs (PDF, 64 KB)

• Info Series #20: Avoiding Conflicts of Interest Between Aging and Disability Resource Centers and Managed Care Organizations (PDF, 36 KB)

ADRC Operations Guide

• Operations Guide Outline
• Resource Database
  • Inclusion and Exclusion Guidelines (PDF, 14 KB) August 4, 2008
  • Style Guide for BeaconIR (PDF, 41 KB) August 4, 2008
• Operational Guides
  • Change in Level of Care (PDF, 23 KB) May 5, 2009
  • Roles and Processes in Managed Long-Term Care Disenrollment (Chart, PDF 150 KB) March 10, 2009
  • Disenrollment Procedures (PDF, 20 KB) March 4, 2009
  • Disenrollment Counseling (PDF, 27 KB) February 25, 2009

• Information & Assistance Follow-Up Policy (PDF, 28 KB) December 8, 2006

• Marketing & Outreach (PDF, 31KB) March 30, 2007

• Request for Waiver of Education and Experience Requirements

  • Disability Benefit Specialist and Information and Assistance Specialist (DHS Form F-00053, Word 42 KB)

ADRC Reporting

• Activity Reporting Requirements FAQs:
  • FAQ #1 (PDF, 18 KB) April 17, 2008
  • FAQ #2 (PDF, 17 KB) January 15, 2009
• Activity Reporting for 2008 Memo (PDF, 40 KB) October 30, 2007
• ADRC Activity Reporting Definitions (PDF, 30 KB) Update January 6, 2009
• ADRC Data Dictionary Encounter Reporting
• ADRC Activity Reporting Data Requirements - All Non-Beacon Users (PDF, 30 KB) Update October 30, 2007
• ADRC Activity Reporting - Creating xml from xls (PDF, 16 KB) Update October 30, 2007
• Encounter New User Request Form (Word, 45 KB) Update October 2008
• ADRC Reporting Codes (PDF, 32 KB) Update November 5, 2009
• ADRC Activity Reporting Form (Excel, 41 KB)

Webcasts:

• Introduction to ADRC Activity Reporting
• A Focus on Long Term Care Enrollment Counseling
• Introduction to Implementing IRIS
• Medicare Part D: The Basics and What to Expect
• Dementia and Alzheimer's Disease: The Importance of Early Detection  

• Webcast Help

Other Information:

• Map of Wisconsin's Aging and Disability Resource Centers (PDF, 37 KB) Updated October 1, 2009
  
• Contact information for local ADRCs (PDF 45 KB) Updated July 30, 2009
  
• Services Offered by ADRCs 
  
• ADRC Findings 
  
• DHS/ADRC Contract and Exhibits 
  

• Lessons Learned During the Implementation of Wisconsin's ADRCs (PDF, 92 KB)
  

• An Annotated History of Wisconsin’s Aging and Disability Resource Centers, by The Lewin Group, October 24, 2003 (PDF, 294 KB)
  
• Introduction to Wisconsin's Aging and Disability Resource Centers - Presentation at National Home and Community Based Services Waiver Conference, October 26, 2003 (PowerPoint, 806 KB)

Related Links:

• Family Care
• Disability Benefit Specialist Program

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Last Revised: November 19, 2009