Frequently Asked Questions
- Providers -

EMT License and Medical First Responder Renewals
Training Records
Correcting Mistakes

EMT LICENSE AND MEDICAL FIRST RESPONDER CERTIFICATE RENEWALS:

How do I enroll in EMSS so I can update information and renew licenses/certificates via the internet?

Go to Emergency Medical Services System (EMSS) for Licensing and follow the instructions to enroll.

When should I start processing EMT/Medical First Responder renewals?

You can start working on renewals as EMTs and Medical First Responders bring in their completed individual 2006-2008 License Renewal Applications to the provider.

• EMSS Users – You can update demographic information in the EMSS database for your EMTs at any time. You need to have the completed EMT/Medical First Responder renewal form to answer many of the questions on EMSS to legally process the license. You should not complete fields for criminal questions and credentials unless you have the documents to transfer the information from the form to the database.

Why isn’t a person on my roster and how can I add them?

Your roster reflects current data in the EMSS system. If the person is not on the roster, it was because they were not associated with your service in the database. To add an EMT/Medical First Responder:

• Non-EMSS Users – To add an individual to your service roster who is already licensed as an EMT/Medical First Responder, have the individual complete a 2006-2008 EMT License/Medical First Responder Certification Renewal Application. Then add the individual’s information to the 2006-2008 EMS Renewal Roster and submit the application with your other renewal materials. An individual who does not hold a current EMT license/Medical First Responder certificate must send a completed Medical First Responder Certificate/EMT License application to the Bureau of Local Health Support and Emergency Medical Services

TRAINING RECORDS:

How is training recorded and can I add training for my EMTs and/or Medical First Responders?

Training validation is automatically done by the EMSS database, so training records must be in the database for a license to be issued. Training records are entered by your local approved training center (technical colleges and hospitals) for all approved EMT and Medical First Responder initial and refresher courses. Service providers, acting as a proxy for the Medical Director, are allowed to enter MD approved refresher training at the EMT-Intermediate Technician, EMT-Intermediate and EMT-Paramedic level.

• EMSS Users – You can add MD approved training at the license levels indicated above if the EMT is a Intermediate Technician, Intermediate or Paramedic and your medical director has personally reviewed and approved the required continuing education credits. Select the appropriate MD approved training level, enter the date education was completed and enter in the comments box the "Name of MD Approving Training." All other training must be entered by the training centers. Please contact your local training center if you believe training records are missing.
• Non-EMSS Users – Verify and enter the date of MD approved training, if eligible (12-hours of acceptable Intermediate Technician  refresher training; 48-hours of Intermediate or Paramedic continuing education) on the 2006-2008 EMS RENEWAL ROSTER. Verify and enter the level of MD approved training on the 2006-2008 EMS RENEWAL ROSTER.  All other training must be entered by the training centers. Please contact your local training center if you believe training records are missing.

CORRECTING MISTAKES:

How do I correct a mistaken answer to the criminal or driver license questions that I entered into EMSS in my role as Service Director?

• EMSS Users -You can not change an answer to a criminal or driver license question once you’ve saved the record. If you make a mistake in transferring the answers from an individual renewal form into the database, you must correct it before you save the record.

Call the EMS Office at (608) 266-0473 and request immediate assistance (press "0" if you receive voicemail) to reset these answers. We will reset the answer to "no answer" and the status to "not initiated" so you can correctly modify the record to the correct answer.

• Non-EMSS Users - If you make a mistake in transferring the answers from an individual renewal form onto the roster renewal form, you must cross out the incorrect answer, place the correct answer and initial the record.

Last Revised: August 11, 2009