Model HFS 94 Grievance Procedure
The Clients Rights Office has
developed a model grievance procedure for new service providers who do not
yet have a process in place. It can also be used by existing providers to
use if they wish to update their current procedure.
The model can be adapted to
the service provider's needs. The service provider can insert the
provider's name in the model policy or otherwise adapt it as needed.
There are two versions
available - one in Word and one in
PDF format.
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Last Updated: October 24, 2008 |
