Experiential Abuse and Neglect Prevention Training
Edna Evergreen Scenario

Scenario Overview:
Edna Evergreen is an 80-year-old resident of Greenhill Care who has
Alzheimer’s-related dementia, as well as vision and hearing loss. She
often reminisces about her family. Sometimes she will pinch and yell at
caregivers. Staff must be careful about how they approach her because she
can be startled by quick movements.
On one occasion Edna gets up in the middle of the night, walks down the
hallway, talking about how she must find her son. Facility staff know that
Edna’s son Billy was fatally injured in a car accident several years
ago. She is led back to her room by Carolyn Lewis, CNA. After some time
Carolyn feels that Edna is ready to go back to bed. Soon though, Edna gets
up once again. Carolyn, feeling the stress of caring for other residents,
leads Edna by the arm back to her bed and blocks her doorway with a
recliner to prevent her from leaving the room again.
Scenario Learning Points:
- Identify appropriate responses to patients with dementia.
- Understand the benefits of freedom from restraints.
- Model the benefits of providing support for a coworker.
Facilitator’s Guide:
Life Binders:
- Edna Evergreen, Greenhill Care Nursing Home resident
(PDF, 92 KB)
- Carolyn Lewis, CNA at nursing home
(PDF, 86 KB)
- Patricia Prentice, CNA at nursing home
(PDF, 86 KB)
- Lila Moore, Edna’s daughter
(PDF, 83 KB)
- Alicia Dillon, activities director at nursing home
(PDF, 77 KB)
- Brad Cooper, RN Supervisor at nursing home
(PDF, 77 KB)
- Nancy Wilson, new CNA at nursing home (Optional)
(PDF, 86 KB)
- Don Records, Documentation Specialist (Optional)
(PDF, 72 KB)
Handouts:
Posters:
Support Materials:
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Last Revised:
May 26, 2009
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