Contracting Out Wisconsin Nurse
Aide Competency Evaluation Testing and Directory Services
PDF Version of BQA
02-011 (PDF, 6 KB)
Date: April 15, 2002 DSL-BQA-02-011
To: Nurse Aide Training and Competency Evaluation Programs
NATP 02
From: Donna Cochems, Chief, Caregiver Regulation and
Investigation Section
cc: Sue Schroeder, Director, Bureau of Quality Assurance
On April 5, 2002, the Department published a Request for Bid to
contract out Wisconsin’s Nurse Aide Competency Evaluation Program and
Nurse Aide Directory services. This does not include Nurse Aide Training
Programs. The deadline for interested parties to submit a bid for
delivering these services is May 20, 2002.
The Department has determined that contracting out these services, and
having one approved nurse aide competency evaluation program, is the best
method to ensure the neutral, objective and standardized testing of
students, thus increasing the quality of nurse aides on a statewide basis.
The contractor will also be required to maintain the Wisconsin Nurse
Aide Directory (called a registry in most other states) services.
Approximately 40 states currently contract with another agency for nurse
aide testing and/or registry services.
The contractor will be responsible for processing all Nurse Aide
Directory applications, renewals, updates and customer contacts. In
addition, the contractor will be required to provide an enhanced automated
Interactive Voice Response (IVR) telephone system and Internet-based
Directory verification system. Current budget constraints have prevented
the Department from improving the Nurse Aide Directory services for
approximately 150,000 nurse aides statewide.
It is anticipated that the contract will be in place in July 2002.
However, the actual start-up of testing and Directory services will occur
some time later in the fall. The contracted agency may pursue
sub-contracts with existing testing programs.
Wisconsin Nurse Aide Directory and Nurse Aide Training Program Web Site
For more information about Wisconsin’s nurse aide training, testing
and Directory requirements, please access the Department’s website at www.dhfs.state.wi.us,
click on "Licensing" and then on "Nurse Aide Training &
Directory." There you will find the recently posted Wisconsin
Nurse Aide Training Program and Directory Manual, a user-friendly
manual describing nurse aide training, testing and Directory requirements.
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