Wisconsin Nurse Aide Registry Frequently Asked Questions
The Department of Health and Family Services has one state-
administered competency test, as allowed under federal law, to ensure a neutral and objective nurse aide testing
process.
The Department contracts with Promissor to deliver Wisconsin’s
Nurse Aide Registry services.
The DHFS liaison with Promissor American Red Cross of the Susquehanna
Valley (ARCSV) is the Office
of Caregiver Quality, Department of Health Services, Division of Quality Assurance,
PO Box 2969, Madison, WI 53701-2969, (608) 261-8319.
Click on browser version questions and
answers or select from one of the links below:
Nurse Aide Registry
Who do I contact about my Nurse Aide Registry
status?
How do I verify a nurse aide’s status on the Nurse Aide
Registry?
How do I report my name or address change or correct my name or
SSN on the Registry?
How do I get a replacement Nurse Aide
card?
Do I have to pay a fee to update my Nurse Aide Registry record or
get a replacement nurse aide card?
When is my employment eligibility expiration
date?
How do I update my employment eligibility
to work in federally
certified facilities?
In the past, my employer submitted my Renewal Form to the
Registry in a mass mailing with other nurse aides. Should they
continue to do that?
What do I do if my employment eligibility has expired but I have
been working as a nurse aide the whole time?
What if I haven’t worked as a nurse aide in the last 24 months?
How long will it take for my employment eligibility to be updated
after I send in my Renewal form?
I sent in my Renewal form but my record on the Registry has not
been updated yet. Can I still work as a nurse aide in a federally
certified facility?
How do I transfer my status from another state’s Nurse Aide
Registry to the Wisconsin Nurse Aide Registry?
How do I transfer from the Wisconsin Nurse Aide Registry to
another state’s Nurse Aide Registry?
PDF: The free Acrobat
Reader® software is needed to view and print portable
document format (PDF) files. Learn
more.
Last Revised: June 30, 2009 |