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Quick Links:
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IRIS Frequently Asked Questions

Question:

What would a short accurate description of IRIS include?

Answer:

IRIS (Include, Respect, I Self-Direct, is a Wisconsin statewide, self-directed, home and community-based waiver program. Within their individually assigned monthly budget allocation, IRIS participants use public funds and natural supports to wisely craft creative support and service plans that meet their self identified long-term care outcomes, maximize their independence and ultimately help achieve the lives they want.

Question:

I would like to participate in IRIS when my county makes its long term care transition. Am I required to first enroll in managed care before I can join IRIS?

Answer:

Persons do need not enroll in managed care unless they wish to do so. Those who choose IRIS may be referred directly to the IRIS Independent Consultant Agency at 1-888-515-4747 (IRIS) where they will be assisted to select their independent consultant.

Question:

Can people who have a guardian choose to participate in IRIS? After all, they have to create and manage their entire plan without help.

Answer:

Yes, persons with a guardian or any other representative may choose IRIS. The IRIS independent consultant, friends, family, brokers, guardians and others may help those requesting assistance, and no one in IRIS needs to self manage their IRIS supports and services alone unless they choose to do so.

Question:

What exactly can I expect my chosen Independent Consultant to do?

Answer:

Trained IRIS Independent Consultants are available to all IRIS participants and assist the person to have successful IRIS experiences. These duties that are considered required.

Question:

Where can I obtain a list of the IRIS independent consultants in my area? Even though I am also an IRIS participant, could I apply to be a consultant for others in IRIS?

Answer:

Individuals may contact the IRIS Independent Consultant Agency by calling 1-888-515-4747 or they can visit the IRIS Independent Consultant Agency website at: www.wisconsin-IRIS.com Yes, IRIS fully expects that some of the best consultants would be other IRIS participants and their families.

Question:

Who is eligible for IRIS?

Answer:

IRIS is offered to all elders, adults with developmental disabilities and adults with physical disabilities who are eligible for Wisconsin Medicaid and also meet the correct Level of Care status. IRIS becomes available in each county when the county begins the Family Care (managed care).

Question:

Can a person keep their Badger Care Plus plan and still participate in IRIS?

Answer:

Yes, persons now eligible for and participants in Badger Care Plus can still choose to participate in IRIS. Their Badger Care Plus is a type of Wisconsin Medical Assistance.

Question:

When can people on current county waiting lists apply for and access IRIS?

Answer:

The county transition plan identifies when persons on the county wait list will be served, and all persons on the list must be served within 24 calendar months of the beginning of the county long term care transition. Local ADRC enrollment counselors provide enrollment counseling to each person and explain the choices to select IRIS or a managed care organization as they are taken off the wait list. Experience shows that wait lists are being eliminated sooner than 24 months.

Question:

My county has begun the transition process. I have used the CIP 1B program and would like to join IRIS. When can I begin making my IRIS plan?

Answer:

Individuals who choose IRIS may be referred to the IRIS ICA by their county support and service coordinator/care manager at the time they make their IRIS preference known. Their IRIS plan start date will match the identified month noted in the county transition plan unless other arrangements have been made for a different month. Their current plan remains in effect until their new IRIS plan start date.

Question:

May people who have a current Long-Term Care Function Screen (LTCFS) obtain a "preliminary" IRIS monthly budget allocation? Who would they call?

Answer:

Yes, persons who have a current LTCFS may contact their local ADRC to obtain their IRIS predicted monthly budget allocation. Those who are transitioning from a current waiver program such as CIP, COP or BIW may obtain this information by contacting their current county support and service coordinator/care manager. As this monthly allocation is based on the elements contained in the LTCFS, care should be exercised for any person who has a LTCFS that is not yet updated due to any change in condition.

Question:

May a high school student who chooses to stay in school after age 18 receive services through IRIS?

Answer:

Yes, once a person reaches age 18 they meet the age requirement for IRIS. Persons may have an adult version of the LTCFS completed as early as 17 years, 9 months. Once such a person begins either IRIS they loose eligibility for any child waiver program.

Question:

What information has to be sent to the IRIS Independent Consultant Agency with each referral?

Answer:

Those referring persons to IRIS should include the IRIS referral form, a copy of a current Long Term Care Functional Screen and also Medicaid financial eligibility documentation in the information they send to the IRIS ICA with each referral.

Question:

Can IRIS participants purchase services from providers who also serve other organizations such as the managed care organization?

Answer:

Yes, IRIS participants may hire persons directly or they may use the services of a co-employer agency or they may purchase services from a traditional agency. Additionally, IRIS participants have freedom of choice of any qualified provider. Some providers selected by IRIS participants may also be managed care providers.

Question:

I now receive personal care services, and I am very pleased with both my agency and the workers that they send to help me. Can I keep my current agency and care provider just like it is now if I choose IRIS?

Answer:

Yes, if you choose IRIS you may keep your personal care agency and provider in place just as it is now. With IRIS, personal care remains a service that you may access through your Medicaid Card. IRIS participants will be offered the option of self-directing their Medicaid Card personal care services in the near future.

Question:

If a person is living in an Adult Foster Home or a Group home when they join IRIS, can they stay living in their current home and still choose IRIS?

Answer:

Yes, persons living in a Adult Family Home (AFH), Community Based Residential Facility (CBRF) or Group Home or a Residential Care Apartment Complex (RCAC) may stay in their current home if they wish and still choose IRIS. The fees of these services would be paid out of their existing IRIS monthly budget allocation. Only those who plan to move into their own home or apartment will be eligible to receive additional funding in their monthly budget allocation for these costs.

Question:

If I choose IRIS can I pay my spouse or my parents or my adult children to take care of me? Is it the same if they are also my guardian?

Answer:

Yes, the IRIS allowable service list identifies the services which may be provided by qualified spouses and other relatives and guardians and denotes them with an asterisk (*). Many of the services may be provided by a qualified spouse, parent, adult child or guardian.

Question:

As a part of the IRIS Financial Service Agency caregiver and criminal background check on all IRIS direct care workers, would the FSA also check the license status of certified nursing assistants?

Answer:

Direct Care providers are not required to possess a CNA certification unless the IRIS participant requires this. In such situations, the participant employer would check the certification while the FSA would complete the caregiver registry inquiry which would also include a search of the Wisconsin CNA registry.

Question:

Who has the final say on whether or not I can use a provider that when the FSA checked their criminal record they uncovered a recent felony conviction?

Answer:

It depends in part, on whether or not where you live is considered a substitute care facility, or if you attend a day program where the Wisconsin caregiver law would also apply. If the worker in question works with you in either of these program types, then the Wisconsin caregiver law applies to your worker, and therefore a history of certain felony convictions precludes those caregivers form being hired.

Question:

My son has needs which are very specialized. In the past I have not been able to find an agency to provide him services in a way that serves him very well. He has only been able to have a part time program, and even then the groups are large, the noise and behaviors of others have resulted in him getting very upset. Two other IRIS families I know would like to use our monthly allocation amounts in part to start our own very small "agency" around our adult children. Is this allowable in IRIS?

Answer:

Yes, persons in IRIS may join with others in IRIS and increase the purchasing power of their monthly allocation amounts. Several options are available to you on how you would organize your efforts and the IRIS ICA will be able to connect you with resources if needed to accomplish this worthwhile endeavor.

Question:

The monthly allocation amount I was told I can access in IRIS doesn't seem to match what my monthly service expenses have been. Why would this be, and can this be adjusted?

Answer:

The monthly allocation amount of each IRIS participant is a prediction of the expected costs of their monthly ongoing support and services. The DHS may adjust the allocation when the allocation amount is insufficient to meet a participant's needs. After the IRIS independent consultant attempts to create a plan within the original allocation amount, the independent consultant prepares an adjustment request, and the DHS review committee considers the request at its weekly meeting. Infrequent or high cost items such as specialized equipment and home modification are reviewed using the same process.

Where to find updated information:

We will continue to update and add to the information about IRIS and self-directed supports on these web pages, so check back frequently. If you need information that is not published here, you may contact:

IRIS Information
Wisconsin Department of Health Services

Bureau of Long Term Support
1 West Wilson Street, Room 418

P.O. Box 7851
Madison WI  53707-7851
DHSIRIS@wisconsin.gov
 


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Last Revised: November 09, 2009