Division of Quality Assurance

The Division of Quality Assurance (DQA) is responsible for regulation and licensing of over 40 different programs and facilities that provide health, long-term care, mental health/substance abuse services and caregiver background checks and investigations.

Programs or Services

Contacts

• Administrative Services Unit:
  Jane Walters, (608) 266-7952

• Bureau of Assisted Living:
  Kevin Coughlin, (920) 983-3189

• Bureau of Health Services:
  Cremear Mims, (414) 227-4556

• Bureau of Technology, Licensing and Education:
  Alfred Johnson, (608) 266-2055

• Bureau of Nursing Home Resident Care:
  Paul Peshek, (608) 267-0351

• Office of Caregiver Quality:
  Shari Busse, (608) 264-9876

Otis Woods, Administrator 
P.O. Box 2969
Madison, WI 53701-2969
(608) 267-7185

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Last Revised: March 24, 2009